Merchandise Operations Associate (MOA)

Neiman Marcus; Oak Brook (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Job summary

Neiman Marcus is seeking a Merchandise Operations Associate to support stocking, receiving, order fulfillment, and merchandise handling in a Neiman Marcus store. You will report to the RPSO Manager and help maintain organized merchandise and support store sales and customer experiences.

The role requires 1+ year of retail experience, flexibility for evenings, weekends, and holidays, and basic MS Office proficiency. This is a full-time, on-site position with benefits and employee discounts.

Qualifications

• 1+ year of retail experience
• Flexibility with competing tasks
• Basic proficiency with MS Office

Responsibilities

• Complete daily store operations and help direct leads and managers
• Merchandise handling, transfers, and processing of inbound / outbound freight
• Fulfillment, packing and shipping of online and store customer orders
• Complete necessary merchandise placements to ensure merchandise standards are followed
• Merchandise price changes and reticketing; signs and moves product once marked
• Reticketing, damages, mark out of stocks and related inventory control processes
• Responsible for back stocking, stockroom organization and maintenance
• Under the guidance and direction of Managers and Visual, merchandises product and sets sale events and signage, while ensuring standards are followed
• Support with set-up and take down of in-store events and activations
• Follow all safety procedures on the dock and in all other work areas

Skills

Retail experience

Team collaboration

MS Office

Job description

Who We Are

Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating Neiman Marcus magic through exceptional experiences, Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. We serve customers across our stores, digital channels and through remote selling. Neiman Marcus is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Who We Are

Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating Neiman Marcus magic through exceptional experiences, Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. We serve customers across our stores, digital channels and through remote selling. Neiman Marcus is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description

YOU WILL BE:
As a Merchandise Operations Associate, you will assist with stocking, receiving, order fulfillment, and merchandise handling functions, including maintaining merchandise organization. You will perform operational, daily tasks to support store sales, profitability and enhance the customer experience. You report to the RPSO Manager and work in a Neiman Marcus store location

What You Will Do

• Complete daily store operations and help direct leads and managers including:
• Merchandise handling, transfers, and processing of inbound / outbound freight
• Fulfillment, packing and shipping of online and store customer orders
• Complete necessary merchandise placements to ensure merchandise standards are followed
• Merchandise price changes and reticketing; signs and moves product once marked
• Reticketing, damages, mark out of stocks and related inventory control processes
• Responsible for back stocking, stockroom organization and maintenance
• Under the guidance and direction of Managers and Visual, merchandises product and sets sale events and signage, while ensuring standards are followed.
• Support with set-up and take down of in-store events and activations
• Follow all safety procedures on the dock and in all other work areas

What You Will Bring

• 1+ year of retail experience
• Demonstrate flexibility with competing tasks with a "win together" mentality
• Basic proficiency with MS Office Product Suite
• Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 35 pounds
• Associates must work a flexible schedule based on business need, which will include evenings, weekends, and holidays

Your Life And Career At Exemplar Luxury Group

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Salary Range $17.90 - $22.39*
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.