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Overview
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
General Summary & Scope
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line sales growth for the store. The MM reports to the Operations Manager (OM). The MM guides a team of Task Associates and is accountable for supporting store operations including shipment, replenishment, omni-channel, price changes, and markdowns. This leader drives the store’s business focusing on performance, people, and process, requiring operational excellence, results-driven mindset, and effective leadership during unforeseen challenges.
Principal Duties & Responsibilities
The MM demonstrates Ulta Beauty’s mission, vision, and values through the following duties:
Performance
- Promote accountability to meet or exceed sales, guest loyalty, payroll, omni-channel, and shrink goals.
- Drive profitability through operational excellence, sales growth, and expense management.
- Support store scheduling needs using forecast and payroll budgets to maximize productivity and meet goals.
- Analyze financial and operational reports regularly and react promptly.
- Utilize company programs and resources to improve store performance.
- Perform makeup applications, skincare analysis, and product demonstrations to enhance guest experience and sales.
- Stay informed on industry trends, products, and services to better serve guests.
- Maintain regular attendance and hold staff accountable to attendance policies.
People
- Attract, hire, and retain diverse top talent.
- Build an engaged team aligned with the Ulta Beauty brand through effective communication and collaboration.
- Create an inclusive environment that fosters growth and engagement.
- Support professional development through training, coaching, and succession planning.
- Participate in ongoing training to enable continuous improvement.
- Lead by example to promote operational excellence and a helpful guest experience.
Process
- Ensure compliance with policies, procedures, and standards.
- Adhere to dress code and manage schedules using company tools.
- Prioritize and execute store tasks including shipment, replenishment, and merchandising.
- Protect assets and minimize loss through standards and procedures.
- Manage inventory control processes and theft reporting.
- Communicate store needs and insights to leadership.
Job Qualifications
Education
- High school diploma preferred.
Experience
- 1-2+ years retail management or relevant experience.
- Experience in financial management, driving sales, interpreting reports, managing payroll, and controlling expenses.
- Proven retail management skills including inventory monitoring, operational excellence, and merchandising.
- Leadership experience in attracting, developing, and motivating teams, and leading through change.
Skills
- Proficiency with POS systems, Microsoft Office, and Apple devices.
- Excellent communication and interpersonal skills.
- Strong organizational skills and adaptability under pressure.
Special Position Requirements
- Flexible full-time schedule including days, evenings, weekends, and holidays.
- Availability for early shifts starting at 5:00 a.m. and shifts on Sundays and Mondays.
Working Conditions
- Mobility throughout the store during shifts.
- Physical activities including bending, lifting up to 40 lbs., and repetitive movements.
- Use of computers and office equipment.
Ulta Beauty provides reasonable accommodations for associates with disabilities to perform essential functions.
The pay range is $20.00 - $27.00/hour with potential bonuses. Full-time benefits include paid time off and health benefits; part-time benefits include dental, vision, life, and disability coverage. For more info, visit our Benefits and Career Development page.
About Ulta Beauty
Ulta Beauty is the largest North American beauty retailer, offering a wide range of products and salon services. We are committed to diversity, inclusion, and empowering our teams to deliver exceptional experiences.