Merchandise & Guest Experience Associate

San Diego Zoo Safari Park; Escondido (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

San Diego Zoo Wildlife Alliance in Escondido, CA seeks a Merchandise Sales Clerk to support guests with friendly service and handle merchandise sales. The role includes renting and maintaining strollers and other equipment, managing stock, and participating in promotions to upsell.

You will operate the point of sale system, ensure accurate transactions, and uphold park rules while delivering outstanding guest experiences. This position reports to Retail Management.

Qualifications

• Knowledge of merchandising methods and register practices.
• Understanding Zoo and Safari Park rules and regulations.
• Ability to operate a cash register accurately.

Responsibilities

• Sells merchandise items, rents and maintains strollers, wheelchairs, ECVs, and other equipment.
• Proactive to suggestive selling.
• Participate in department promotions and systems for upselling.
• Operates point of sale system, handles and tenders a variety of sales transactions including cash, proactive to suggestive selling.
• Maintains stock levels and cleans displays.
• Provides outstanding guest service, greets guests.
• Demonstrates understanding of a variety merchandise types.
• Keeps prices clearly posted and updated.
• Orders items as necessary and maintains an inventory as directed.

Skills

Merchandising methods

Register practices

Customer service

Public communication

Education

RBS Certificate

Food Handler's Card

Tools

Point of Sale System

Job description

San Diego Zoo Wildlife Alliance in Escondido, CA seeks a Merchandise Sales Clerk to support guests with friendly service and handle merchandise sales. The role includes renting and maintaining strollers and other equipment, managing stock, and participating in promotions to upsell.

You will operate the point of sale system, ensure accurate transactions, and uphold park rules while delivering outstanding guest experiences. This position reports to Retail Management.