Merchandise Coordinator, Creative Services - West Elm

West Elm; New York (NY); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Generous discount on products

401(k) plan

Health benefits and insurance

Paid vacations and holidays

Wellness programs

Job summary

West Elm seeks a Merchandise Coordinator based in New York, NY, to support photo production and handling of merchandise. The role includes managing on-set operations, ensuring proper item tracking, and maintaining studio space.

The ideal candidate should have a degree in a related field and 1+ years of experience. Responsibilities include leading production teams, liaising with various departments, and ensuring quality control of merchandise.

Qualifications

• 1+ years of photo studio/PA or warehouse experience.
• Strong communication skills and sense of ownership.
• Adept at multitasking in a fast-paced environment.

Responsibilities

• Serve as the on-set production leader.
• Liaison between teams and monitor set progress.
• Load and unload merchandise and equipment.

Skills

Attention to detail

Strong organizational skills

Ability to lift and move merchandise up to 50 pounds

Proficient in Microsoft Office

Experience with Airtable

Education

Degree in photography, video, merchandising or related field

Job description

About the Role

The Merchandise Coordinator (MC) works in our Industry City Brooklyn Photo Studio and is responsible for pre-production and on-set photo production for fast-paced and high-volume eCOM asset creation. The MC is a key player in the photo team’s success and supports the safe handling of merchandise samples for photo readiness. This includes moving heavy furniture and supporting general studio space upkeep such as sweeping, cleaning and organizing.

Responsibilities

The MC supports photo producers with daily on-set operations. They are the go-to for all issues and questions which may arise during production while monitoring and reporting on studio progress and goals.

• Serve as the on-set production leader for one or more set/teams each day.


• Liaison between on set teams, Merchandisers, Creative Art Directors and Producers.


• Monitor and report with clarity and authority on each set’s progress throughout the shoot.


• Administer software and tools for samples and production tracking (Airtable).


• Participate in daily/weekly reviews and project kickoffs with Creative, Production, Set Build teams to review details of merchandise, prop, set needs and logistics.


• Partner closely with samples team to ensure all correct product arrives to studio and is properly accounted.


• Load and unload merchandise, props, and equipment between warehouse and studio/photo location.


• Sort, stage, and track items while in possession of the photo studio both on and off set.


• Ensure all merchandise and props are returned with proper labeling, wrapping and in good condition.


• Maintain a professional demeanor with the photo team, merchants, and homeowners.


• Perform general studio support, assistance, and upkeep.


• Can support location shoots and occasional in-state or out-of-state travel.


• Requires extended periods of active moving and standing (up to 8+ hours).

Criteria

You have a passion for photography, design, interiors and art with a strong work ethic and ability to think creatively. Key attributes include love for collaboration, strong communication skills and sense of ownership and urgency in delivering quality in all projects. To be successful here you\'ll also have a flexible personality to be able to thrive in the fast paced, reactive environment. Adept and agile in an evolving landscape of content creation.

• Degree in photography, video, merchandising or related field; or comparable production experience.


• 1+ year(s) photo studio/PA or warehouse experience.


• Proven attention to detail and strong organizational skills.


• Sense of urgency and ability to support multiple projects/sets simultaneously with a service mindset.


• Proficient in the Microsoft suite and Airtable a plus.


• Ability to prioritize and multi-task.


• Must be able to lift and move merchandise up to 50 pounds.


• Familiar with brands and merchandise preferred.


• This role requires being onsite in the Industry City office.

Our Culture & Values

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.

Benefits

• A generous discount on all WSI brands


• A 401(k) plan and other investment opportunities


• Paid vacations, holidays, and time off to volunteer


• Health benefits, dental and vision insurance, including same-sex domestic partner benefits


• Tax-free commuter benefits


• A wellness program that supports your physical, financial and emotional health

Continued Learning

• In-person and online learning opportunities through WSI University


• Cross-brand and cross-function career opportunities


• Resources for self-development


• Advisor (Mentor) program


• Career development workshops, learning programs, and speaker series

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance. The expected starting pay range for this position is $25 - $28/hour. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.

About Us

Our Company. Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We\'ve seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn\'t changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we\'re a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we\'re always looking for new energy and ideas.