Merchandise Associate - Gift Shop

Tampa General Hospital; Tampa (FL); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a Merchandise Associate to enhance the shopping experience at their Gift Shop. This role involves managing inventory, engaging with customers, and ensuring the shop is well-stocked and organized. The ideal candidate will have a passion for retail and a commitment to delivering excellent customer service. Join a team that values efficiency and customer satisfaction while contributing to a vital service in the community. If you have a background in retail and enjoy a dynamic work environment, this opportunity is perfect for you!

Qualifications

• 1+ year of experience in retail with a focus on inventory management.
• High School diploma or GED is mandatory for this position.

Responsibilities

• Stock and arrange merchandise while maintaining a clean shopping environment.
• Engage with customers and provide personalized shopping suggestions.

Skills

Customer Engagement

Inventory Management

Cash Register Operations

Retail Sales Knowledge

Education

High School diploma or GED

Job description

Job Summary

Under the Gift Shop Manager's overall supervision, the Merchandise Associate is tasked with delivering a complete shopping experience at the Gift Shop located on the Tampa General Hospital campus. Responsible for performing job duties in accordance with the mission, vision, and values of Tampa General Hospital.

Essential Functions:

1. Arrange and stock merchandise on shelves as well as maintaining a clean environment.
2. Enter items in inventory, place tags, and keep inventory updated.
3. Update product displays and ensure popular and on-sale products are visible to customers.
4. Inventory management by efficiently managing stock levels, keeping the selling space well stocked, and ensuring products are easy to find.
5. Engage with customers, address questions, and provide personalized shopping suggestions based on customer feedback.
6. Ensure accurate pricing and conduct audits for consistency.
7. Manage stock, prevent shortages, and aid in loss prevention.
8. Maintain daily gift shop operations while greeting and welcoming each customer.
9. Deliver orders to patients while following infection prevention protocols.
10. Accurately handle cash register operations, including department orders.
11. Assist in developing short-term and long-term goals to meet key performance indicators or strategic plans.
12. Perform other duties as called for to ensure the overall efficiency of the store and position.

Minimum Requirements:

1. High School diploma and/or GED.
2. At least one year of experience in the retail industry.
3. Experience in retail business fundamentals including sales trends, inventory management, and process efficiency and improvement.