Merchandise Associate- Georgia Tech

ASM Global; Atlanta (GA); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Legends is seeking a Merchandise Associate to deliver an outstanding fan experience through excellent customer service and effective product presentation. You will engage guests, recommend items, and maintain accurate POS operations during game days and events.

You’ll ensure plan-o-grams are followed, restock merchandise, and support inventory control while adapting to varied event schedules at the arena. A high school diploma or GED is required, with 50 lbs lifting capability and weekend

Qualifications

• Honesty and integrity in all actions and language.
• Excellent customer service and selling skills.
• Read and implement plan-o-grams.
• Must be able to lift 50lbs and stand for long periods.
• Must work weekends and overtime as needed.
• Be willing to work extended hours on event days.
• Accuracy in open and close procedures.
• Innovative and self-starter, able to work independently or in a team.
• Flexible in duties and responsibilities.
• Comply with safety policies and procedures.

Responsibilities

• Provide an exciting, positive environment for our diverse team & fan base.
• Greet guests and ascertain their interest, so you may make sales recommendations.
• Excellent accuracy when using POS systems.
• Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor.
• Present merchandise to increase sale with add on items.
• Must be able to describe merchandise features, benefits, and explain use.
• Keep current on promotions & sales in store: and events at the speedway.
• Maintain inventory, merchandise placement, and accurate counts.
• Assist in inventory.
• Continually increase knowledge of product, facility, and all events held at IMS.
• Other duties as assigned by supervisor.
• Must be able to read & implement plan-o-grams.
• Assist the Gift Shop set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures.
• Merchandising skills a plus

Skills

Customer service

Sales skills

Integrity

Flexibility

Team player

Independent worker

Stamina

Education

High school / GED

Job description

LEGENDS Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.

VENUE/PROJECT DESCRIPTION

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THE ROLE

Merchandise Associate Our retail employees are responsible for creating the ultimate game day experience for the fan. Our number one priority is to provide fans with a legendary experience each time they enter the store. We strive to create an environment unlike any other sporting event world-wide. We go above and beyond to exceed their expectations in customer service, display of merchandise, and attention to detail. If you have a passion for retail, an outgoing personality, love to sell, enjoy working in teams and strive to create relationships with the fans, this is the place for you.

ESSENTIAL FUNCTIONS

• Provide an exciting, positive, and fun environment for our diverse team & fan base
• Greet guests & ascertain their interest, so you may make sales recommendations
• Excellent accuracy when using POS systems
• Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
• Present merchandise to increase sale with add on items
• Must be able to describe merchandise features, benefits, and explain use
• Keep current on promotions & sales in store: and events at the speedway
• Maintain inventory, merchandise placement, and accurate counts.
• Assist in inventory
• Continually increase knowledge of product, facility, and all events held at IMS
• Other duties as assigned by supervisor
• Must be able to read & implement plan-o-grams
• Assist the Gift Shop set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures
• Merchandising skills a plus

QUALIFICATIONS

• Honesty and integrity in all actions and language
• Must be able to take constructive feedback &make necessary changes
• Excellent customer service and selling skills
• Be willing to work extended hours on event days
• Must be able to work weekends & overtime as needed
• High school graduate, GED, or equivalent experience in comparable company
• Accuracy in open & close procedures
• Able to lift 50lbs and stand for long periods of time
• Innovative & self- starter, who can work independently and as part of a team
• 35-40+ hours weekly
• Flexibility in Duties & responsibilities as needed in other areas
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

LEGENDS is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Our Work Experience

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.