Mental Health Worker II

Commonwealth of Massachusetts; Boston (MA); On-site; USD 49,000 - 64,000; Full time

Job summary

The Commonwealth of Massachusetts is seeking a Mental Health Worker II for the Metro Boston Mental Health Units at Lemuel Shattuck Hospital. This full-time position involves providing compassionate care to patients in an inpatient psychiatric setting, ensuring dignity and respect while assisting with daily living activities. Candidates should have experience in mental health care and effective communication skills. Join a dedicated team committed to enhancing patient recovery and well-being.

Benefits

Comprehensive employee benefits

Mandatory overtime opportunities

Qualifications

• One year of full-time experience in direct care service to the mentally ill.
• Ability to follow written and oral instructions.
• Experience with individuals with serious mental illness preferred.

Responsibilities

• Provides direct care services to patients.
• Determines the need for supplies and assists with daily living skills.
• Responds to emergency situations efficiently.

Skills

Communication

Teamwork

Crisis Management

Education

Associate's degree in psychology, human services, or mental health

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Mental Health Worker II (250004EA)

Job Description

Mental Health Worker II - ( 250004EA )

Description

The Metro Boston Mental Health Units of the Lemuel Shattuck Hospital is seeking a qualified candidate to fill the position of Mental Health Worker. The ideal candidate will be a compassionate, skilled caregiver, to aid in the recovery of persons treated within our inpatient psychiatric setting. Our Mental Health Workers ensure dignity and respect with our patients through interactions which affirm the individual’s needs and preferences and by optimally integrating their perspective into all facets of care.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Provides direct care services to patients on the skills of daily living.
• Determines the need for supplies used in assisting and instructing patients in feeding, bathing, toileting, dressing, cleaning, and clothing maintenance, oral and physical hygiene, self-preservation to ensure the daily needs, dignity andhuman rights of the patients are met.
• Assists with taking and reporting vital signs.
• Establishes a rapport with all patients, and practices the principles of Safety, Hope and Healing, and delivering trauma-informed care, utilizing de-escalation techniques and the patients’ Individual Crisis Plans.
• Provides 15-minute checks and 1:1 or constant observation as ordered.
• Acts as a member of an interdisciplinary team associated with the daily care of our patient/client population.
• Responds efficiently and effectively to emergency situations.
• Assists in the evaluation of direct care staff.
• Ensures adequate staff coverage.

Required Qualifications:

• Demonstrated ability to follow written and oral instructions by gathering information through observing and questioning individuals.
• Talent for communicating effectively in oral expression, writing clearly and concisely, and developing ideas in logical sequence.
• Skilled in interacting with people who are under emotional stress with the ability to maintain a calm manner in stressful or emergency situations.
• Capacity to work in a team setting and in group situations.

Preferred Qualifications:

• Experience working with individuals with serious, persistent mental illness, substance abuse and/or who have experienced homelessness.
• Given the population served, bilingual or multilingual fluency.

Please Note:This is a full-time (40hr/week) day shift position with alternating weekends off. Shift hours: 11:00 PM- 7am. Days off: Week 1: Sun/Fri & Week 2: Tues/Sat. Employees in this position will be required to perform mandatory overtime.

About Shattuck Hospital:

At the Lemuel Shattuck Hospital, we take pride in helping people recover from illnesses and conditions that are often underserved or difficult to manage in other health care settings. The DMH units within the Hospital provide inpatient psychiatric services to adults with serious mental illness with the goal of enhancing autonomy, safety and return to the community.

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services, Human Resources at 1-800- 510-4122 Ext. #4

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) one year of full-time or equivalent part-time experience in providing direct care service to the mentally ill, emotionally or physically handicapped, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. An Associate's degree or higher with a major in psychology, human services, mental health or retardation may be substituted for the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Primary Location

Job

Job

: Direct Care

Agency

Agency

: Department of Mental Health

Schedule

Schedule

: Full-time

Shift

Shift

: Night

Job Posting

Job Posting

: May 19, 2025, 4:41:42 PM

Number of Openings

Number of Openings

: 1

Salary

: 49,168.86 - 63,494.08 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : William Herbert/ [e-mail] - 6173488473

Bargaining Unit : 02-AFSCME - Service/Institutional

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : No