Mental Health Technician

Active Path Mental Health; Tigard (OR); On-site; USD 52,000 - 78,000; Full time

Job summary

Active Path Mental Health is seeking a Certified Medical Assistant (CMA) to serve as a Mental Health Technician supporting interventional psychiatry services, including esketamine and TMS. The role emphasizes safe administration, REMS compliance, and compassionate patient care.

You will coordinate medications, authorizations, and scheduling while supporting clinic operations across locations. Travel between clinics is required as needed, with mileage reimbursement available.

Qualifications

• Certified Medical Assistant (CMA) certification is required.
• BLS/CPR certification is required or obtainable before start date.
• Proficiency with EMR/EHR systems (Tebra or similar) is essential.
• Experience charting treatment notes accurately and efficiently.
• Experience with medication prior authorizations and pharmacy coordination is preferred.
• Professional, clinical demeanor; scrubs required.
• Thrives in a fast-paced, high-accountability environment.
• Ability to work both independently and in a team.
• Strong organizational and documentation skills.
• Clear, compassionate patient communication is essential.
• Behavioral health experience and depression/anxiety support is preferred.
• Willingness to travel between clinic locations for coverage.

Responsibilities

• Esketamine administration under provider supervision and REMS compliance; document daily notes in EMR/EHR; manage inventory and disposal of controlled substances.
• Process and track prior authorizations; schedule appointments; facilitate communication among providers, pharmacies, patients and referring providers.
• Deliver TMS treatments per protocols; set up equipment; ensure accurate coil placement and configuration; monitor patient comfort and treatment accuracy.
• Maintain a safe, therapeutic environment and collaborate with PCCs to support clinic operations and patient satisfaction.
• Demonstrate accountability, punctuality, and adherence to policies; treat patients and colleagues with kindness and inclusion.
• Perform other duties as assigned to support patient care and operations.

Skills

Communication

Documentation

Patient care coordination

Teamwork

Education

Certified Medical Assistant (CMA) certification

BLS/CPR certification

Tools

EMR/EHR Systems (Tebra)

Job description

It’s all about empowering hope in the lives of our patients. At Active Path Mental Health, our mission is to provide patient-centered, evidence-based, collaborative mental healthcare for all. As employees of Active Path, we are healers.

We are made up of a diverse group of individuals who are committed to provide hope in the communities where we live and work.

We are seeking a Certified Medical Assistant (CMA) to serve as a Mental Health Technician supporting our interventional psychiatry services, including intranasal esketamine (Spravato) and Transcranial Magnetic Stimulation (TMS).

The Mental Health Technician plays a critical role in the safe administration and monitoring of interventional psychiatric treatments. Under the supervision of a MD, PA, or PMHNP, this individual supports esketamine administration in compliance with FDA REMS requirements and delivers TMS treatments according to established provider protocols.

This role also supports medication management coordination, prior authorizations, inventory management, and cross-functional communication to ensure seamless patient care.

The primary work location for this position is our Clackamas clinic, though you may be asked to support other clinic locations as needed.

You will be responsible for:

• Esketamine Administration & Compliance
  • Monitoring patients during administration of intranasal esketamine under provider supervision.
  • Documenting daily notes in the EMR/EHR and managing paperwork for REMS compliance.
  • Maintaining inventory, order medication and supplies, and ensure proper disposal of controlled substances.
  • Adhering strictly to safety and compliance guidelines.
• Administrative & Patient Coordination
  • Processing and tracking prior authorizations.
  • Scheduling patient appointments according to established protocols.
  • Facilitating communication between providers, pharmacies, patients, and referring providers.
  • Collaborating with Patient Care Coordinators (PCCs) to support clinic-level operations and patient satisfaction.
  • Performing eligibility checks.
• Transcranial Magnetic Stimulation (TMS)
  • Delivering TMS treatments according to provider-established protocols.
  • Setting up TMS equipment and ensuring accurate coil placement and system configuration.
  • Monitoring patient comfort and treatment accuracy during sessions.
  • Administering psychiatric rating scales and patient assessments per APMH protocols.
  • Troubleshooting patient comfort or equipment concerns during treatment.
  • Documenting treatment sessions and collaborating with overseeing providers.
  • Successfully completing TMS certification during onboarding.
• Clinical Environment & Teamwork
  • Providing a safe, supportive, and therapeutic environment for patients and colleagues.
  • Demonstrating compassion, empathy, and professionalism in all interactions.
  • Communicating effectively with providers and staff across multiple locations, when needed.
  • Assisting with procurement of supplies, audits, and administrative tasks as assigned.
• Behaviors + Accountability
  • Working cooperatively with colleagues across roles and departments to support patients, providers, and the broader organizational mission.
  • Taking ownership of work quality, punctuality, and adherence to organizational policies and procedures.
  • Treating patients, colleagues, and community members with kindness, respect, and inclusion.
  • Striving to exceed expectations through attention to detail, reliability, and consistency.
  • Reflecting the organization’s mission and values in all actions and decisions.
• Other duties, as assigned.

You will be successful, if:

• You possess current certification as a Medical Assistant (CMA), required.
• You hold current BLS/CPR certification (or can obtain prior to start date).
• You demonstrate proficiency in EMR/EHR systems (Tebra or similar).
• You have experience charting treatment notes accurately and efficiently.
• You have experience with medication prior authorizations and pharmacy coordination.
• You maintain a professional, clinical demeanor (scrubs required).
• You thrive in a fast-paced, high-accountability environment.
• You work well independently and collaboratively.
• You exhibit strong organizational and documentation skills.
• You communicate clearly and compassionately with patients.
• You demonstrate behavioral health experience, preferred.
• You have experience supporting patients with depression and anxiety, preferred.
• You are willing to travel between clinic locations, as required for floating coverage, mileage reimbursement applies.
  

At Active Path Mental Health, we value our diverse communities and are proud to be an Equal Opportunity Employer. APMH recruits, hires, trains, compensates and promotes without regard to race, color, religion, gender, gender identification, age, national origin, sexual orientation, marital status, veterans' status, mental or physical disability, genetic information or any other legally protected status unrelated to a particular job's requirements or an individual's performance and qualifications.