Mental Health Technician

CHI; Omaha (NE); Sur place; USD 23 000 - 33 000; Plein temps

Résumé du poste

CHI Health Lasting Hope Recovery Center is a 64-bed adult psychiatric facility where compassionate care and teamwork drive daily operations. The Mental Health Tech role supports psychiatrists, patients, and the care management team to ensure smooth front-and-back office functions, accurate documentation, and quality medication management.

You will provide basic triage, patient intake, insurance processing, and vital signs, while maintaining confidentiality and high service standards in a

Qualifications

• High School Diploma with at least 1 year of mental health experience.
• Basic Life Support (CPR) certification.
• First Aid certification within 6 months of hire.
• Preferred: Bachelor's in Human Service or Psychiatric Assistant/Nurse Aide training.

Responsabilités

• Assist patients in trauma-informed care to support self-expression and problem-solving.
• Provide feedback and reinforce program rights and behavioral guidelines.
• Perform basic nursing tasks such as vital signs, BP, specimen collection, accu checks, and assist with ADL.
• Offer trauma-informed care and supervise patients needing restraints or seclusion.
• Support patients with relationship issues and teach social skills as part of activities.
• Communicate effectively within a diverse team and participate in meetings and quality assurance.

Connaissances

Trauma-informed care

Multi-tasking

Customer service

Communication

Vital signs

Confidentiality

Formation

High School Diploma

CPR Certification

First Aid Certification

Bachelor’s in Human Service or Psychiatric Assistant/Nurse Aide training

Outils

EHR proficiency

Description du poste

Job Summary And Responsibilities

As our Mental Health Tech, you will be vital support for Behavioral Health's front and back office functions, assisting psychiatrists, patients, and the care management team. You'll ensure smooth operations, quality medication management, and clinical problem-solving.

As our Mental Health Tech, you will be vital support for Behavioral Health's front and back office functions, assisting psychiatrists, patients, and the care management team. You'll ensure smooth operations, quality medication management, and clinical problem-solving. Every day you will provide basic medication triage, support services, and take vital signs for behavioral health patients. You'll manage front office reception, patient registration, insurance/copay processing, and telephones, while also handling back office tasks like refill requests, injections, and accurate EHR documentation. To be successful, you need strong multitasking, meticulous attention to detail, and a rapid ability to learn complex information accurately. Exceptional customer service, calm under pressure, EHR proficiency, and strict confidentiality are essential, along with flexibility to float.

• Assists patients through a trauma informed care atmosphere in the development of individuality and appropriate methods of self-expression through promoting an environment in which the patient can problem-solve and test out new behaviors.
• Assists the patients in acknowledging and accepting responsibility for psychological and behavioral patterns through providing feedback and positive reinforcement, consistently applying program rights and regulations, behavior modification program and communicating in an appropriate manner with the patients.
• Provides appropriate emergency care and maintains a safe environment. Maintains a secure environment and acts as a resource for emergency situations. Performs basic nursing tasks (i.e. but not limited to: vital signs, blood pressure, specimen collection, accu checks, weighing and assisting with ADL). Assists the nurse in carrying out orders that are within the scope of practice.
• Provides trauma informed care and supervision to patients needing physical restraints or seclusion.
• Assists the patient in dealing with relationship difficulties, supports and teaches appropriate socializations skills. Facilitates Its various supportive, classroom educational (where appropriate) and psych-educational activities.
• Communicates effectively utilizing both verbal and writing methods within a diverse and multicultural environment. Maintains appropriate communication networks and harmonious working relationships with members of the interdisciplinary team and other departments, through participating in staff meetings, quality assurance activities, safety, security and infection control programs, program development and implementation and all additional training assigned by leadership.

Job Requirements

Required

• High School Graduate and with at least 1 year of experience in mental health., upon hire and
• Basic Life Support - CPR, upon hire or
• Basic Life Support Instructor, upon hire and
• First Aid, within 6 - months
• , upon hire

Preferred

• Bachelors Other in Human Service field or one year experience in the Behavioral Health field is preferred, upon hire or
• Graduate of aPsychiatric Assistant and Nurse Aide training program , upon hire

Where You'll Work

A 64-bed adult psychiatric facility, Lasting Hope Recovery Center is a place of healing. All of the rooms are private. At Lasting Hope Recovery Center, patients find comfort and a team of caring professionals working for them. Often, mental illness and substance abuse occur at the same time. CHI Health Lasting Hope Recovery Center offers an entire range of treatment and prevention services to meet the needs of patients experiencing both challenges. Treatment is built on personal strengths and support systems that treat individuals experiencing these illnesses.

Pay Range

$16.83 - $23.77 /hour