Mental Health Specialist

Park Nicollet Health Services; Saint Louis Park (MN); On-site; USD 48,000 - 62,000; Full time

Job summary

Park Nicollet Health Services in Minnesota seeks a Mental Health Specialist to join its Behavioral Health team. You will triage patients, support care coordination, and maintain data integrity while scheduling appointments to ensure seamless patient care.

The role emphasizes strong communication, organizational skills, and comfort with common office software. A four-year degree in human services or psychology is required, with a Monday–Friday, 8:30am–5:00pm schedule.

Qualifications

• Four-year degree in a human service or psychology area is required.
• Strong communication and organizational skills are essential.
• Proficiency with common office software and medical terminology is preferred.

Responsibilities

• Triage patients and route to emergent or urgent care appointments.
• Maintain urgent/emergent visual control board and related data.
• Support clinical processes to ensure data access and integrity for continuum of care.
• Provide timely, courteous scheduling and strong customer service.

Skills

Strong communication

Detail oriented

Computer skills

Adaptability

Multitasking

Medical terminology knowledge

Education

Four-year degree in human services or psychology

Job description

Job Description

Park Nicollet is looking to hire a Mental Health Specialist to join our Behavioral Health team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Job Description

Park Nicollet is looking to hire a Mental Health Specialist to join our Behavioral Health team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary

This position will incorporate the mental health assistant duties during times when not performing the urgent care duties. This position is used to effectively triage patients into emergent and urgent care appointments. Information obtained from multiple sources and use of a triage tool will assist in appropriate placement for patients. This individual will have the primary responsibility for daily maintenance of the urgent/emergent visual control board.

This requires a variety of computer and paper tasks supporting clinical process to ensure that the data access and integrity of patient information is maintained accurately and timely for continuum of care. Ensures quality support and strong customer service skills demonstrated by timely and courteous communication and scheduling appointments. This position directly supports our mission in providing excellent personalized care and service.

Work Schedule

Monday – Friday 8:30am – 5:00pm

Required Qualifications

Education, Experience or Equivalent Combination

• Four-year degree in a human service or psychology area is required.

Knowledge, Skills, And Abilities

• Organized, detail oriented with strong communication, listening, and human relation skills.
• Strong computer skills, related office programs, medical terminology and knowledge of last word helpful.
• Ability to adapt to rapid changing environments.
• Demonstrates knowledge of age related growth and development principles necessary to provide appropriate service and insure safety of patients.
• Self motivator who is able to work effectively and be able to handle multiple tasks simultaneously without immediate supervision.
• Proven proficiency in the operation of the following: multi-lined telephone system, fax machine, photo copier, printer, personal computer and associated software applications, last word, and pager.

About Us

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed To Support Your Total Health

As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.