Mental Health Rapid Response Worker | Cheshire and Wirral Partnership NHS FoundationTrust

Cheshire and Wirral Partnership NHS Foundation Trust; Pennsylvania; Sur place; USD 22 000 - 29 000; Plein temps

Avantages offerts par ce poste

Real Living Wage (RLW)

Mileage reimbursement

P2C induction training

Résumé du poste

Cheshire and Wirral Partnership NHS Foundation Trust is recruiting a Mental Health Rapid Response Worker to deliver compassionate, person-centred care for patients in mental health crisis across AED departments. You will conduct observations, provide reassurance, and support safe transport between healthcare settings in partnership with clinical teams and emergency services.

The role requires effective collaboration with agencies, flexibility for ad hoc duties, and a commitment to maintaining

Qualifications

• Experience providing compassionate, person-centred care in mental health settings.
• Ability to work effectively in urgent care pathways with multidisciplinary teams.
• Commitment to safeguarding, dignity and wellbeing of patients.

Responsabilités

• Provide enhanced care and therapeutic engagement to patients in mental health crisis in AED departments.
• Complete patient observations and support safe transportation of patients between settings.
• Support patients detained under the Mental Health Act and those under Section 136 as required.
• Collaborate with clinical teams, emergency services and partner agencies to ensure safe, compassionate care.

Description du poste

Mental Health Rapid Response Worker | Cheshire and Wirral Partnership NHS FoundationTrust

Company:

Company: Cheshire and Wirral Partnership NHS Foundation Trust

The Mental Health Rapid Response Worker will work as part of a flexible team providing enhanced care and therapeutic engagement to patients experiencing mental health crisis within AED departments across the CWP footprint. The role will involve providing safe, compassionate and person-centred care, completing patient observations and supporting the safe transportation of patients between healthcare settings, from their place of residence and carrying out Section 135 / CTO Recalls. The post holder will also support patients who are detained under the Mental Health Act, including those held under Section 136, providing appropriate care, observation, reassurance ad support while maintaining their safety, dignity and wellbeing. The role requires effective partnership with clinical teams, emergency services and other agencies to ensure patients receive safe and compassionate care throughout their time within Urgent Care.

It’s important that you can drive and have access to your own vehicle for work. But, of course, mileage expenses are reimbursed in addition to your hourly rate.

The Trust currently supports the Real Living Wage (RLW) hourly rate as set by the Living Wage Federation and will apply a pay supplement if the National Agenda for Change hourly rate falls below this.

The post holder will work collaboratively with clinical teams, emergency services and partner agencies to provide safe, effective and compassionate care to patients experiencing a mental health crisis. Responsibilities will include, completing patient observations, providing person-centred care and therapeutic engagement, supporting patients who may be distressed or in crisis , and transporting patients safely to various healthcare settings. The post holder will also contribute to maintain a safe environment and responding appropriately to service needs.

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.

We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.

Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.

As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.

All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.

Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you’ll find something to suit you at CWP.

The Mental Health Rapid Response Worker will provide compassionate, person-centred care and therapeutic engagement to patients experiencing mental health difficulties or crisis, promoting their safety, dignity and wellbeing at all times. The post holder will complete patient observations in line with care requirements, provide reassurance and support to patients who may be distressed or vulnerable, and respond appropriately to changing levels of risk. The role will include the safe and respectful transportation of patients between healthcare settings, including those subject to the provisions of the Mental Health Act, working alongside clinical teams, emergency services and partner agencies where required. The post holder will work collaboratively with colleagues across Urgent Care and other healthcare services, communicating effectively to support continuity of care and patient safety. They will respond calmly and professionally to incidents and challenging situations, follow relevant policies, procedures and risk management plans, and elevate concerns appropriately. The role also required flexibility to undertake a range of ad hoc duties in response to the changing needs of the service, while maintaining confidentiality and handling patient information in accordance with NHS policies, legislation and professional standards.

This advert closes on Friday 16 Oct 2026

Cheshire and Wirral Partnership NHS Foundation Trust

Cheshire and Wirral Partnership NHS Foundation Trust

Cheshire and Wirral Partnership NHS Foundation Trust