Mental Health Professional

The-Lincoln-Center-For-Family-and-Yout; Delaware; On-site; USD 65,000 - 85,000; Full time

Job summary

The Lincoln Center for Family and Youth seeks a Mental Health Professional to work with New Castle County Public Safety (NCCPS) to triage emergency, mental-health related calls in the 911 operations call center.

You will assess health needs, determine appropriate responses, and divert individuals when possible, while tracking referrals and outcomes. A Master’s degree and CCTP are required.

Qualifications

• Master’s degree in Social Work, Counseling, Psychology, or related field.
• At least five years’ mental health professional experience.
• Flexibility to work a rotating shift in the 911 call center.
• Certified Clinical Trauma Professional (CCTP).
• Hospital/crisis background preferred.
• Experience with law enforcement preferred.

Responsibilities

• Assess the health and safety needs of those involved in each call.
• Determine what resource is best suited and whether it should be led by law enforcement, EMS, or a mental health professional.
• Divert those in need of mental health support from encountering the criminal justice system, whenever possible.
• Track the number of calls received, calls diverted to 911, calls returned to 911, referrals made, follow-ups, and the number of Behavioral Health Unit referrals.
• Attend mandatory trainings and regularly scheduled meetings to help develop and manage the program.
• Collect data and develop reports as required.
• Submit monthly timesheet/invoice for hours completed.

Education

Master’s degree in Social Work, Counseling, Psychology, or related field

Tools

Certified Clinical Trauma Professional (CCTP)

Job description

The Lincoln Center for Family and Youth 1100 Adams Ave | Audubon, PA 19403(610) 277-3715 | [e-mail] DESCRIPTION: MENTAL HEALTH PROFESSIONALTitle: Mental Health ProfessionalFLSA: ExemptReports To: Chief Clinical OfficerOrganization Summary:Founded in 1970 by a behavioral health hospital and incorporated as a 501(c)(3) nonprofit in 1983,TLC is an entrepreneurial social enterprise committed to transforming lives and communities—onemoment, one choice, one connection at a time. Headquartered in Pennsylvania, TLC operates acrossmultiple states, providing K-12 alternative education, comprehensive mental and behavioral healthservices, coaching, counseling, and trauma-informed training. Additionally, TLC collaborates withschool districts, universities, hospitals, police departments, and nonprofit organizations,offering consultation services to secure federal and state grant funding.Position Summary: The Mental Health Professional will work in partnership with New Castle CountyPublic Safety (NCCPS) to triage emergency, mental-health related calls in the 911 operations callcenter.Duties & Responsibilities:• Assess the health and safety needs of those involved in each call• Determine what resource is best suited and whether it should be led by law enforcement,emergency medical services, or a mental health professional• Divert those in need of mental health support from encountering the criminal justice system,whenever possible• Track the number of calls received, calls diverted to 911, calls returned to 911, referralsmade, follow-ups, and the number of Behavioral Health Unit referrals• Attend mandatory trainings and regularly scheduled meetings to help develop and manage theprogram• Collect data and develop reports as required• Submit monthly timesheet/invoice for hours completedEducation & Experience:• Master’s degree in Social Work, Counseling, Psychology, or related field• At least five (5) years’ mental health professional experience• Flexibility to work a rotating shift in the 911 call center• Certified Clinical Trauma Professional (CCTP)• Hospital/crisis background preferred• Experience with law enforcement preferredOther Duties: This job description does not contain a comprehensive listing of activities,duties or responsibilities that are required of the employee for this job. Duties, responsibilitiesand activities may change at any time with or without notice.Work Environment: 911 Call CenterWork Hours: This is full-time, 40 hours per weekEEO Statement: TLC is committed to a policy of Equal Employment Opportunity and does notdiscriminate on any legally recognized basis, including, but not limited to, race, age, color,religion, sex, marital status, national origin, citizenship, ancestry, physical or mentaldisability, veteran status, or any other basis recognized by federal, state or local law.