Mental Health Monitoring Specialist

Telemate Health; Old Hickory (TN); A distancia; USD 70.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote work environment

Program growth opportunities

Medical, dental, and vision coverage

Descripción de la vacante

TeleMate Health INC. is seeking a compassionate Mental Health Monitoring Specialist to deliver remote psychosocial support for geriatric patients enrolled in monitoring programs.

The role emphasizes developing workflows, conducting assessments, coordinating resources, and promoting emotional well‑being within a multidisciplinary team. The position supports shaping clinical protocols, care plans, and follow‑up processes, with a focus on evidence‑based behavioral health interventions and

Formación

• Active behavioral health licensure (e.g., LPN/RN/LSW/LP-; etc.).
• State licensure required; must reside in one of the listed states.
• Minimum 2 years of geriatric behavioral health or related care experience.
• Strong English communication; additional languages a plus.
• Experience with EHR and telehealth platforms preferred.

Responsabilidades

• Conduct psychosocial and behavioral health assessments to identify emotional, cognitive, and social needs.
• Perform routine mental health evaluations and follow-up assessments.
• Develop individualized care plans addressing behavioral health concerns and social determinants of health.
• Identify depression, anxiety, grief, isolation, or cognitive decline and provide interventions.
• Connect patients with community resources and behavioral health providers as needed.
• Coordinate care with physicians, nurses, caregivers, and community agencies.
• Educate patients and caregivers on available resources and strategies to improve well-being.
• Document all interactions, assessments, and interventions in the EHR.
• Escalate urgent mental health concerns per clinical protocols.
• Support workflow development and policy creation for the program.

Conocimientos

Communication

Assessment skills

Independent work

Educación

LPN

RN

BSW

MSW

Other behavioral health licensure

Herramientas

EHR systems

Telehealth platforms

Descripción del empleo

Mental Health Monitoring Specialist

Patient Support Services Department

Remote | Full-Time

About TeleMate Health

At TeleMate Health, we are dedicated to transforming healthcare delivery through innovative solutions. Our mission is to provide a level of monitoring and clinical intervention that fills healthcare gaps and promotes patient well‑being. We deliver individualized, holistic care while connecting in a way that’s effective and meaningful for each patient.

We are seeking a compassionate, proactive, and experienced Mental Health Monitoring Specialist to help launch and grow our behavioral health support services. This individual will play a key role in developing workflows, conducting mental health assessments, coordinating resources, and supporting the emotional well‑being of our primarily geriatric patient population.

Position Summary

The Mental Health Monitoring Specialist will provide remote psychosocial and behavioral health support to patients enrolled in TeleMate Health’s monitoring programs. This role is ideal for a licensed behavioral health professional, social worker, counselor, or nurse with significant geriatric mental health experience who enjoys building processes, collaborating with interdisciplinary teams, and making a meaningful impact in patients’ lives.

As this department continues to grow, this individual will have the opportunity to help shape clinical workflows, assessment protocols, and follow‑up processes for behavioral health monitoring.

Key Responsibilities

• Conduct psychosocial and behavioral health assessments to identify patients’ emotional, cognitive, and social needs.
• Complete routine mental health evaluations and follow‑up assessments as clinically appropriate.
• Develop individualized care plans that address behavioral health concerns and social determinants of health.
• Identify patients experiencing depression, anxiety, grief, isolation, cognitive decline, or other behavioral health concerns and provide appropriate interventions.
• Connect patients with community resources, counseling services, psychiatric providers, crisis resources, and other behavioral health specialists as needed.
• Coordinate care with physicians, nurses, caregivers, and community agencies to ensure continuity of care.
• Educate patients and caregivers on available behavioral health resources and strategies to improve overall well‑being.
• Serve as a patient advocate while promoting patient‑centered care.
• Accurately document all patient interactions, assessments, and interventions within the electronic health record (EHR).
• Monitor patient progress and provide ongoing follow‑up to ensure behavioral health needs are addressed.
• Escalate urgent mental health concerns according to established clinical protocols.
• Assist in creating and refining workflows, policies, and procedures as the Mental Health Monitoring program expands.
• Participate in interdisciplinary team meetings and quality improvement initiatives.

Qualifications

• Current, active professional licensure in one of the following (or similar):
  • Bachelors in Social Worker (BSW)
  • Masters in Social Worker (MSW)
  • Licensed Professional Nurse (LPN)
  • Registered Nurse (RN)
  • Other comparable behavioral health licensure
• Must resided in one of the following states:
  • Alabama
  • Georgia
  • Kentucky
  • Mississippi
  • Pennsylvania
  • Tennessee
• Minimum of two years of experience working with geriatric behavioral health, chronic disease management, or older adult populations preferred.
• Strong understanding of behavioral health conditions, community resources, and social determinants of health.
• Excellent communication, assessment, and organizational skills.
• Ability to work independently while collaborating effectively within a multidisciplinary team.
• Comfortable creating new workflows and implementing process improvements.
• Experience with electronic health records (EHR) and telehealth platforms preferred.
• High‑speed internet connection and a private, HIPAA‑compliant workspace.
• Fluency in English required; additional languages are a plus.
• Must reside in the United States and be legally authorized to work for any employer.
• Must successfully pass a background check.

Preferred Experience

• Geriatric behavioral health
• Chronic care management
• Care coordination
• Telehealth or remote patient monitoring
• Case management
• Community resource navigation

What We Offer

• Fully remote work environment
• Opportunity to help build and shape a growing behavioral health program
• Collaborative, mission‑driven team focused on improving patient outcomes
• Medical, dental, and vision coverage available through BCBS (TeleMate Health pays 50% of the employee medical insurance premium for eligible full‑time employees)
• Paid time off and company holidays for eligible employees
• Opportunities for professional growth and leadership as the department expands