Mental Health Intake Specialist III

Dentonmhmr; Denton (TX); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Dentonmhmr in Denton, TX seeks a QMHP to perform mental health intake assessments and case management under supervision, following DSM-IV/V guidelines and clinical protocols. The role includes documenting psychosocial histories and coordinating services to access medical, educational, and social supports.

We value strong communication, trauma‑informed care, and the ability to work with diverse clients in various settings. Licensure or QMHP eligibility is required with training within 30 days.

Qualifications

• Master's degree in a human services field.
• Must qualify as a QMHP and be familiar with DSM IV/V.
• Excellent written and oral communication.
• Minimum 6 months related experience.

Responsabilités

• Create a welcoming environment for clients and administer intake.
• Complete psychosocial history packets and diagnostic documentation.
• Coordinate follow-up services and assessments (CANS/ANSA).
• Schedule psychiatric evaluations and case manager/rehab appointments.
• Participate in Center crisis and safety procedures.

Connaissances

Interviewing skills

Trauma-informed care

Communication skills

Case management

Formation

Master's degree in human services

QMHP eligibility

Outils

Microsoft Office

Description du poste

Under direction of the Program Manager of Intake Services and withinfederal, state and local guidelines performs moderately complex social serviceor case management work. Work involves collecting, preparing, and reviewingcases to facilitate access to medical, educational, social, and other services,and providing intervention and frequent contact with individuals, facilities,and service providers.

This position is responsible for completing Mental Health (MH) IntakeAssessments for individuals requesting MH Services which includes determining adiagnosis using DSM-IV/V Classification.This position is required to complete all client-related paperworkwithin agency guidelines. Works under moderate supervision, with limitedlatitude for the use of initiative and independent judgment.

Education,Training, and Experience

• Master'sdegree in a human services field and a current license.
• A minimum of6 months' related experience required.
• Must qualifyas a QMHP (Qualified Mental Health Professional) and be familiar with theDSM IV/V.)
• Knowledgeofcomputers and office equipment is required.
• Excellentcommunication skills required, both oral and written. Contact with the public may be inperson, by correspondence or by telephone.
• Preferexperience in a variety of treatment settings, e.g., in patient care, etc.

Registration,Certification, Licensure, and Other Qualifications

• Activelicense through the state of Texas as a: Licensed Professional Counselor,Licensed Marriage and Family Therapist, or Licensed Clinical Social Workeris required.
• Possessionof a valid driver's license and current automobile insurance.
• Individualswith an out of state driver's license must be able to obtain a driver'slicense in the state of Texas within thirty (30) days.
• Successfulcompletion of all position-specific training within thirty (30) days ofemployment is required.
• Become acertified Qualified Mental Health Provider(QMHP) within 30 days ofemployment is required.

Knowledge,Skills, and Abilities

• Knowledgeof community and government service delivery systems and case managementdelivery systems; of case guidelines, regulations, and policies; ofinterviewing techniques; of mental illness and the emotional components ofphysical illness; of rehabilitation methods; of individual needsassociated with disabilities; and of community welfare resources.
• Skillin interviewing and in conducting individual needs assessments.
• Abilityto convey instructions and explanations to clients and interested parties,to negotiate available services, and to train others.
• Understandingand practice of Trauma Informed Care principles.

The following list outlines keyresponsibilities for the position; however, it is not exhaustive and does notencompass all responsibilities. Additional duties may be assigned as needed.

• Create awelcoming and inviting environment for clients accessing services.
• Administer athorough intake including diagnostic documentation and completion ofpsychosocial history packet for individual requesting services.
• Assist infollow-up services with service coordination staff; completes MH intake packetfor individuals requesting services; completes CANS/ANSA assessments, recoveryplans and other initial ongoing paperwork (SDOH, Mental Health Consent, AdvanceDirective, and others)
• Scheduleinitial psychiatric evaluation (next available) and stand-by evals, andschedule case manager/psych rehab appointment within 10 days of intakecompletion.
• Maintainsmembership in a Center committee of their choice, approved by program manager.
• Monitor allclients walk in flow for capacity to maintain goal of seeing all walk-in's sameday or as soon as possible.
• Follows allspecific written safety procedures; assesses the necessity for, and theadequate provision of, medical care and services, including utilization review.
• Assessnecessity for outpatient placement or crisis services referrals to psych triageor MCOT.
• Expectation ofminimum 3 intakes daily. On days when there are not 3 minimum intakes assignedto staff, they will assist in other assigned duties utilizing theircredentials. This can include updating expired or soon to be expired TRR, PCRPand other bi-annual or annual paperwork needing to be updated for clients tocontinue in services.
• Undersupervision of the Program Manager of Intake Services, when competency has beenconfirmed, review assessments completed by other staff. Allotted discretion toconsult and make diagnostic decisions with other staff.
• Participatesin the Center's Zero Suicide Initiative.

Supports individualsexperiencing a crisis by promptly connecting them with appropriate Centerprograms, such as the Mobile Crisis Outreach Team (MCOT), Psychiatric Triage,Crisis Prevention services, and/or other applicable resources.

Ensures seamlesscoordination to facilitate timely intervention.

Remains withindividuals, when deemed safe, to provide support and maintain a calmenvironment until specialized crisis staff or emergency personnel arrive totake over intervention efforts. Adheres to safetyprotocols to prevent escalation of the crisis situation.

Participates indebriefing sessions with the immediate supervisor or designated staff followinga crisis event.

Collaborates with theteam to review the incident, identify lessons learned, and ensure all HHSCguidelines and Center policies are followed.