Mental Health Intake Specialist

Tristar Health; Murfreesboro (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

TriStar Health is seeking a Mental Health Intake Specialist to coordinate safe, timely access to behavioral health services across our regional network. You will be the first contact for patients and families, conducting screenings, risk assessments, and level-of-care determinations, while collecting and verifying clinical and insurance data.

You will document accurately in EMR systems and coordinate admissions, transfers, and referrals with multidisciplinary teams, upholding safety and privacy

Qualifications

• First point of contact for patients and families.
• Conduct mental health screenings and risk assessments.
• Determine level of care and coordinate admissions, transfers, referrals.
• Collect and verify clinical, demographic, and insurance information.
• Document accurately in EMR systems and adhere to safety and privacy standards.

Responsibilities

• Coordinate safe, timely access to behavioral health services.
• Communicate compassionately with patients in crisis.
• Collaborate with multidisciplinary teams to coordinate care.

Skills

Communication skills

Empathy

Crisis handling

Medical intake

Tools

EMR software

Job description

TriStar Health is seeking a Mental Health Intake Specialist to coordinate safe, timely access to behavioral health services across our regional network. In this role, you will be the first point of contact for patients and families, performing mental health screenings, risk assessments, and level-of-care determinations via phone and in-person. You’ll collect and verify clinical, demographic, and insurance information, document accurately in EMR systems, and coordinate admissions, transfers, and referrals with multidisciplinary teams. You will follow strict safety, privacy, and documentation standards while providing compassionate, clear communication to patients in crisis. This role offers exposure to diverse psychiatric populations, collaboration with experienced clinicians, and opportunities for professional growth within a patient-first, evidence-based healthcare environment.