Mental Health Direct Care Recovery Coach

CooperRiis Healing Community; Mill Spring (NC); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

PTO/Sick Time accrual from day 1

Medical/Dental/Vision benefits

Company funded life insurance

Retirement plan & company match

Free Meals on shift

Job summary

CooperRiis Healing Community in Mill Spring, NC seeks an engaged Resident Support Associate to welcome new residents, guide orientation, and provide ongoing emotional and logistical assistance within a therapeutic community.

duties include tours for residents and families, coaching for engagement, crisis support with the clinical team, and transportation to appointments. You’ll participate in team meetings, train per policy, and contribute to a safety-focused, recovery-oriented environment.

Qualifications

• Bachelor’s degree or equivalent relevant experience working with adults who have significant mental health challenges.
• 21+ years old with a valid NC driver's license and clean driving record.
• Willingness to train in garden and greenhouse activities.

Responsibilities

• Serve as primary welcoming and support for new residents, including orientation and ongoing support.
• Provide tours to new residents and families.
• Participate in team meetings and community activities.
• Offer relationship-oriented coaching to help residents acclimate and engage in community life.
• Assist clinical team in crisis management and one-to-one support.
• Record safety observations and maintain risk level documentation.
• Remind residents about medications and appointments; provide encouragement.
• Participate in supervision and mandatory training per policy.
• Transport residents to off-site appointments in coordination with nursing.
• Support CWS crews and lead a crew when needed.
• Assist in garden and greenhouse activities or train for backup roles.
• Perform miscellaneous duties as assigned by Farm Program Director.

Skills

Driver's license

Garden/greenhouse willingness

Crisis support

Education

Bachelor’s degree or equivalent

Job description

Location

Mill Spring, NC

Schedule

Monday – Friday 8 am – 5 pm

Pay

Starting at $19.50 per hour and increases based on experience

Benefits

• PTO/Sick Time accrual from day 1
• Medical/Dental/Vision benefits
• Company funded life insurance
• Retirement plan & company match
• Free Meals on shift

Responsibilities

• Serve as primary welcoming and support for new residents, including community orientation and ongoing support.
• Act as an ambassador for CooperRiis, providing tours to new residents, their families, and CRA residents when available.
• Participate in team meetings and community activities such as morning and community meetings.
• Provide relationship-oriented coaching and support to help residents acclimate to the CooperRiis community, fully engage in community life, and progress toward recovery.
• Assist the clinical team in managing crisis situations, including one-to-one support for residents in crisis and observing community dynamics.
• Maintain full knowledge of CooperRiis' risk level system, complete safety documentation, and document daily observations of residents when assigned.
• Provide residents with reminders for taking scheduled medications and attending appointments with their clinical team, as well as offering general encouragement and coaching.
• Participate in QMHP supervision and all mandatory training as per CooperRiis policies.
• Provide transportation for residents to off-site appointments, in coordination with nursing and the Farm Program Director.
• Support CWS crews as needed and lead a crew in the absence of a crew leader.
• Assist in garden and greenhouse activities or show a willingness to train for backup roles in these areas.
• Perform miscellaneous job-related duties as assigned by the Farm Program Director.

Qualifications

• Bachelor’s degree or equivalent relevant experience working with adults who have significant mental health challenges.
• At least 21 years old with a current and valid North Carolina Driver’s License and an acceptable driving record per CooperRiis policy.
• Experience or willingness to train in garden and greenhouse activities.
• CooperRiis is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
• CooperRiis is a therapeutic healing community located in Mill Spring, NC. We are a Smoke/Drug/Alcohol Free Facility.