Job Details
Job Location: Portland, OR
Position Type: Full Time
Education Level: Master's Degree
Salary Range: Undisclosed
Job Shift: Day
Job Category: Nonprofit - Social Services
Description
Purpose: (General description and summary)
Mental Health Clinician (MHC) provides clinical and supportive services to participants within the Compass Rose program as part of the multi-disciplinary team. Compass Rose is a supportive housing program providing both clinical services through Medicaid and wraparound supports through a contract with DHS to participating transitional aged youth 18-21 who are aging out of the foster care system. The position is responsible for developing, implementing, and monitoring individualized treatment plans specifying medically necessary services for treatment and recovery. The position oversees the provision of skills training, case management, counseling, and all other applicable services to individuals. Interventions take place both in clinic and community settings. There are significant administrative responsibilities in terms of documentation, reauthorization, and other regularly occurring events.
Accountabilities: (Responsibilities of the job)
Case Management
- Develop relationships with each client on the caseload by meeting for case management and/or counseling on an established schedule
- Assess the strengths and service needs of each participant.
- Develop individual service plans in partnership with the participant and chosen supports.
- Assist participant in connecting to resources and services needed to achieve goals set in individual service and support plan.
- Monitor service delivery and coordinate care as needed.
- Develop relationships with providers and stakeholders to facilitate service provision.
- Ensure scheduling and attendance of prescriber visits for medication management and problem-solve with participants to ensure effective medical services.
- Provide customer service to New Narrative, Inc. stakeholders.
Counseling
- Provide effective behavioral health counseling to participants in both individual and group settings
- Regularly assess and monitor therapeutic progress, ensure that counseling services provided remain medically necessary and consistent with the mental health assessment and individual service plan
- Utilize and demonstrate proficiency with Medicaid-approved, evidence-based practices
- E.g. motivational interviewing, cognitive behavioral therapy, dialectical behavior therapy, wellness management and recovery, integrated dual diagnosis treatment, etc.
Crisis Intervention
- Take reasonable action to avoid use of crisis services, including consistent use of trauma informed care principles
- Coordinate entry of participants into respite.
- Complete crisis plan for each person who may need access to emergency services
- Complete regular risk assessments and safety planning as appropriate
- Collaborate with participant and chosen support on any other proactive steps to minimize use of crisis services
- Contact hospital within 1 working day for anyone on the caseload who is hospitalized
- Document hospital and ER utilization and assist with discharge planning
- Complete incident reports and any other documentation necessary for DHS
- Follow mandatory reporting guidelines
- Coordinate participant engagement with alternative resources and providers as needed to reduce time spent in emergency services
- Carry crisis phone on a rotating basis
Administration:
- Complete all required assessment, reauthorization, and funding paperwork.
- Document all participant contact and actions made on behalf of participants within 72 hours.
- Complete Compass Rose Visual Action Plan and clinical service plans and reviews
- Complete monthly updates on progress toward Compass Rose program goals
- Utilize feedback informed treatment tools and review regularly
- Work with support staff to ensure Compass Rose and clinical charts are complete and in compliance with federal, state and county rules.
- Assist with preparation of reauthorization paperwork in a timely manner.
- Adhere to productivity expectations of spending at least 50% of time providing direct, billable services to individuals or groups.
- Collaboration with internal Compass Rose team including Program Manager, QMHP, QMHA, Peer Support Specialist, Prescriber, and Property Management team members
- Collaboration with external support networks and DHS stakeholders
Utilization Reviews
- Provide information as requested by the Quality Improvement Coordinator
- Complete all documents and observe timelines to ensure that charts are in compliance
- Participate in supervision as needed to review interventions and utilization
- Seek consultation with supervisor
Other General Expectations:
- Attend and positively participate in required meetings
- Familiarity with area resources
- Pursue ongoing development of skills and competencies. A minimum of 16 hours on-going education, of which 12 hours must be in area of mental health/dual recovery and four hours in cultural competency.
- Follow all corporate policies, procedures, and protocols.
- Adhere to any applicable ethics codes.
- Maintain a QMHP/equivalent credential through MHACBO, OBLPCT, or BLSW
- Maintain current Drivers License.
- Adhere to a regular work schedule as set by direct supervisor.
- Follow through on all directives and instructions.
- Maintain security of all corporate interests.
- Maintain CPR and First Aid Certificate.
Positions Reporting: (Listing of job incumbents reporting into this position)
None
Education/Certificates/Licenses/Registration:
Qualified Mental Health Professional with a Masters Degree in social work or related field is required. A minimum of two years post-graduate experience is preferred. Experience/training with trauma treatment and trauma informed care preferred. CADC Credentials are preferred.
Experience/Qualifications:
Bilingual Spanish/English service provision capability preferred. Applicant must possess the skills necessary to work independently. Must have a firm understanding of unique developmental needs of young adults 18-21, individuals with severe and persistent mental illness, co-occurring substance use disorders, psychiatric medications and their use, administrative rules and other applicable laws and regulations, as well as a firm understanding of acceptable clinical practices and guidelines. Complete understanding of the DSM V and the ability to compose comprehensive mental health assessments and initial service plans.
Mental Requirements:
Extensive mental activities required. Examples to include but not limited to the use of educated judgment, communicate thought clearly, maintain calm demeanor in crisis situations, be an empathetic and effective listener, and flexible analytical and interpreting skills. Ability to motivate others and remain consistently enthusiastic. Creativity and flexibility in problem solving. Consistent collaboration with other staff and outside partners. Strong organizational skills.
Impact:
New Narrative, Inc. Compass Rose operations are an essential part of New Narrative, Inc. mission driven care and overall continuum of service and supports. As a member of the Compass Rose team the MHC will help to insure best practices, positive outcomes, and quality of services in a pioneering program providing integrative supportive housing.
Qualifications