Mental Health Care Technician: Crisis & Milieu Leader

University Hospitals; Cleveland (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

University Hospital Continuing Care Campus in Cleveland, OH is seeking a Behavioral Health Technician to support adults with mental health needs. You will assist licensed staff, monitor patients, document observations, and help with daily activities to maintain a therapeutic milieu.

The role emphasizes crisis intervention, safety checks, and accurate recordkeeping in the electronic health record, with emphasis on compassionate, patient-centered care.

Responsibilities

• Milieu Management: Facilitate group activities that are appropriate for the patient population. Assigned to do 1:1 sessions when patients are not able to be in a group session due to their current mental state, to support a therapeutic milieu. Help support therapeutic behaviors by understanding the difference between patients' diagnosis and the different symptoms they may present with, help maintain a safe, clean environment.
• Crisis Intervention: Having a working knowledge of severe mental illness and the various symptoms related to the many illnesses. The BHT, knowing the different stages of a crisis situation, will use the appropriate de-escalation techniques such as active listening, proper non threatening demeanor to help prevent further escalation of situation and maintain a supportive Milieu.
• Clinical Support: Take vital signs, assist with intake and discharge, document patient findings in the electronic health record. Document group and 1:1 session in the electronic record.
• Patient Monitoring: Perform routine safety checks, observe daily actions, and document mood or behavioral changes.

Job description

University Hospital Continuing Care Campus in Cleveland, OH is seeking a Behavioral Health Technician to support adults with mental health needs. You will assist licensed staff, monitor patients, document observations, and help with daily activities to maintain a therapeutic milieu.

The role emphasizes crisis intervention, safety checks, and accurate recordkeeping in the electronic health record, with emphasis on compassionate, patient-centered care.