Mental Health Care Navigator | Community Connector

AC001 Acenda, Inc.; Cape May Court House (NJ); On-site; USD 30,000 - 39,000; Part time

Benefits offered by this job

Sign-on bonus $700

Innovative culture

Mission-driven core

Health, Vision and Dental coverage

401(k) with employer match

Generous time off

Flexible Spending Accounts

Year-end performance bonuses

Job summary

Acenda Integrated Health in Cape May County is seeking a Care Manager for an hourly position to support clients needing mental health services. You will work with a team to help clients access treatment, maintain care, and achieve wellness, acting as a key liaison to navigate available services.

Responsibilities include advocating for clients, coordinating with care teams and community providers, educating families about resources, following up after discharge, and producing timely reports.

Qualifications

• Bachelor’s Degree with 2 years’ experience in the human services, psychology or related field.
• Resident of the geographical areas identified or relevant knowledge of counties served.
• Must have a valid driver's license, use of an insured vehicle, and an acceptable driving record.
• Must be sensitive, flexible and responsive to gender, race, ethnicity, socio-economic status, religion, age, sexual orientation or any other special needs as reflected in the ability to communicate with staff and/or clients.
• Professionalism and commitment to excellence in care.

Responsibilities

• Serve as contact point, advocate and informational resource for clients, care team, family/caregivers and community resources regarding client's treatment plan.
• Partner with clients to monitor adherence to their treatment plan, evaluate effectiveness, monitor progress in a timely manner and facilitate changes as required.
• Facilitate client linkages, referrals and access to appropriate treatment, community supports and medical or specialty providers according to the treatment plan.
• Educate patient and family/caregiver(s) about relevant community resources and provide resources/connection to IFSS.
• Conduct clinical follow up when clients are receiving inpatient or emergency care, and ensure a seamless transition back into the treatment plan upon discharge.
• Cultivate and maintain relationships with external community providers and supports.
• Completes and submits accurate reports and chart documentation in a complete and timely manner according to program guidelines and established procedures.
• Ensures quality and accuracy of written and verbal communications.
• Compile data for and prepare a variety of reports as required (may include financial, dashboards or market research to assist in business development and programming).
• Support the Quality/Compliance/Risk function as required.
• Performs other related duties as assigned.

Skills

Workplace Code of Conduct and Ethics

Interpersonal Communication

Collaboration and Teamwork

Cultural Competence and Adaptability

Screening and Assessment

Care Planning and Coordination

Systems-Oriented Practice

Practice-Based Learning and Quality Im

Education

Bachelor's Degree in human services / psychology

Job description

Acenda Integrated Health in Cape May County is seeking a Care Manager for an hourly position to support clients needing mental health services. You will work with a team to help clients access treatment, maintain care, and achieve wellness, acting as a key liaison to navigate available services.

Responsibilities include advocating for clients, coordinating with care teams and community providers, educating families about resources, following up after discharge, and producing timely reports.