Mental Health Assistant

North Memorial Medical Center; Robbinsdale (MN); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401k match

PTO

Adoption assistance

Child care discount

Tuition reimbursement

Fitness center access

Job summary

North Memorial Health in Robbinsdale, MN is seeking a Mental Health Assistant to support the care team with compassionate, patient-centered services. The role emphasizes teamwork, adherence to scope-of-practice standards, and clear communication to meet patient goals.

You will assist with routine mental health tasks, document progress, and collaborate with clinicians while maintaining English-language proficiency and basic computer skills in a busy hospital setting.

Qualifications

• High School graduation or equivalent required.
• Minimum 2 years collegiate work required; behavioral sciences coursework preferred.
• Previous psych-related work experience preferred.
• Proficiency in oral and written English sufficient to perform the essential functions.
• Skill in basic computer operations.

Responsibilities

• Assist the care team in providing supportive, comforting and compassionate mental health care.
• Collaborate with the care team to meet defined goals of the customer, shift, department and organization.
• Communicate progress, concerns, questions or problems to the health care team as an essential element of the role.
• Document patient progress and coordinate with clinicians as needed.

Skills

English proficiency

Basic computer skills

Education

High School diploma or equivalent

Two years college coursework in behavioral sciences

Job description

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

Benefits the North Way!

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan, based on workgroup eligibility
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition
• Education/Tuition Reimbursement
• 24/7 Fitness Center Access for all benefit eligible team members

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About this position

The Mental Health Assistant assists the care team in providing supportive, comforting and compassionate care to customers and families. The focus is on collaborative and delegated Mental Health Assistant functions as described in standards and competencies specific to the scope of practice described by the Minnesota Board of Nursing and MHA Certification regulations. The Mental Health Assistant receives direction and collaborates with the care team to meet the defined goals of the customer, shift, department and organization. Communication with the health care team related to progress, concerns, questions or problems that arise are an essential element of the role.

Requirements

Education

• High School graduate or equivalent required.
• Minimum 2 years collegiate work required. Course work in behavioral sciences preferred.

Experience

• Previous psych-related work experience preferred.
• Proficiency in oral and written English sufficient to perform the essential functions of the position.
• Skill in basic computer operations.

Licensure/Certification

• Current BLS certification or completion of American Heart Association or Red Cross program during the orientation period
• NMHC Standard

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.

Work Group: 113 Service Workers

Hourspertwoweekpayperiod: 48

Shift: Day/Night 8 hours

Call Requirement: None

Remote or On-site:On-site

FLSA Status: Non-Exempt

Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.

Salary Range:113 Service Workers 17 $22.21

Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.

Employment Sponsorship:Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position

North Memorial Health is an equal employment and affirmative action employer. North Memorial Health does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity, creed, status with respect to public assistance, or other protected class status. North Memorial Health provides reasonable accommodation to disabled applicants and employees and takes affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to protected class status. If you believe that you have been treated in a way that does not conform to these statements, please contact our HR Service Center: [e-mail]. If you need a reasonable accommodation, due to a disability, or to assist with the application process, please contact our HR Service Center: [e-mail].

INSPECTION OF AAP

North Memorial Health is a Federal government contractor or subcontractor.

As a part of our obligations under law, we must develop a written “...

This AAP is available for inspection by applicants and employees in the Human Resources Office during normal business hours.

Link to Policy

North Memorial Health

Be challenged. Be empowered. Be accountable. Join an empowering, supportive, and responsive environment that delivers unmatched customer service - not only for the community we serve but our own team members, too.