Mens Ministry Welcome Desk Associate

Open Door Mission; Omaha (NE); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401(K) plan with company match

Health Insurance option

Flexible Spending Account

PTO and sick leave

Holidays

Campus facilities

Job summary

Open Door Mission’s Garland Thompson Men’s Center is seeking a Welcome Desk Associate to be the first contact for men entering the building. You will greet visitors, manage front desk tasks, verify entries, and support volunteers with protocol training.

The role requires a high school diploma, reception and office experience, and a visible Christian faith. It is a full-time, on-site position at the Omaha campus with a faith-centered team atmosphere.

Qualifications

• Visible relationship with Christ and regular church attendance.
• Ability to share the Gospel as opportunities arise.
• Two+ years of reception experience.
• Two+ years of office management experience.
• Experience with Microsoft Office products.

Responsibilities

• Train front desk students and volunteers on protocols.
• Greet visitors and notify staff as needed.
• Assist with uploading paperwork into Service Point.
• Take incoming calls and route to appropriate party.
• Exemplify Jesus Christ daily, sharing the gospel or praying with others when opportunities arise.

Skills

Communication

Empathy

Team player

De-escalation

Organizational

People skills

Education

High School Diploma

Tools

Microsoft Office

Job description

Men's Ministry Welcome Desk Associate

Join the Open Door Mission team of dedicated staff who are committed to full-time ministry and breaking the cycle of homelessness and poverty!

About This Position

The Garland Thompson Men's Center at Open Door Mission provides emergency services for men including basic needs such as food, shelter, and clothing, as well as life-changing programs that address the root cause of homelessness and poverty (abuse, addiction, etc.).

The welcome desk associate oversees the Men’s Ministry front desk area, acting as the first contact with the public, checking bags and verifying entrants into the building.

Responsibilities

• Train all front desk students and volunteers accurately on front desk protocols and ensure that all protocols are being followed by all front desk volunteers.
• Greet visitors/tours and notify appropriate staff.
• Assist with uploading paperwork into Service Point.
• Take in-coming calls and direct to the appropriate party.
• Exemplify Jesus Christ daily, sharing the gospel or praying with others as opportunities arise.

Minimum Requirements

• You have a visible relationship with Christ and regularly attend a Bible-believing church.
• You have the ability to share the Gospel as opportunities arise.
• High School Diploma or equivalent.
• Two or more years of reception experience.
• Two or more years of office management experience.
• Experience with Microsoft Office products.

AN IDEAL CANDIDATE WOULD HAVE...

• Ability to interact with and relate to people of all backgrounds.
• Good communication skills.
• Cares about people.
• A good team-member and a self-starter.
• Skills in de-escalation and crisis management.
• Good organizational skills.

Perks & Available Benefits

• 401(K) plan with a 2% company contribution and 4% company match
• Health Insurance option
  • Health Savings Account with employer contribution
• Flexible Spending Account
• Complimentary Life Insurance, Accidental Death/Dismemberment Insurance, and long-term disability.
• PTO and paid Sick leave
• 11 Paid Holidays
• RightNow Media Membership
• Christ-centered staff culture
• On-campus cafeteria with complimentary meals
• On-campus exercise rooms

DETAILS

• Job Type: Full Time
• Pay Range: $16.00 - $18.00 per hour
• Pay Frequency: Bi-Weekly
• Work Location: Omaha Campus, Garland Thompson Men's Center.

About Open Door Mission

Open Door Mission is a Gospel Rescue Mission founded in 1954 committed to breaking the cycle of homelessness and poverty. Each day, Open Door Mission’s campus offers 917 safe, shelter beds to people experiencing homelessness, serves over 4,747 nutritious meals to feed the hungry, and provides homeless preventive resources to more than 1,000 people living in poverty to empower them to remain in their own homes.

At Open Door Mission, we believe in coming alongside people experiencing homelessness and poverty, empathizing with their situation and speaking truth into their lives—that they are worthy, valued and created in the image of God. It’s our passion, our calling. And we’ve been doing it since 1954.

Our Impact in 2024

• Provided 195,125 nights of safe shelter.
• Served 2.0 million nutritious meals to feed the hungry.
• Empowered 33,123 individuals to remain in their own homes and preventing homelessness.
• Celebrated 77 graduates from life-changing programs.
• Helped 311 individuals achieve stable housing.
• Provided a Learning Center and Tutoring Lab for 94 children.
• Assisted 404 men and women in finding employment.