Men's Style Consultant - Full Time

Smith's Men's Store; Winnetka (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

Smith's Men's Store in Winnetka, IL is seeking a motivated Men's Style Consultant to join our commissioned sales team. You will guide clients on clothing, accessories, custom garments, and wardrobe solutions, delivering a personalized shopping experience that reflects the Smith's brand.

The ideal candidate has 2+ years of retail sales experience in men's apparel or luxury goods, excels at building client relationships, and is comfortable using POS systems and CRM tools.

Qualifications

• 2+ years of retail sales experience, preferably in men's apparel or luxury goods.
• Proven ability to build client relationships and generate repeat business.
• Strong knowledge of menswear, fabrics, and styling.
• Experience with clienteling and CRM tools preferred.
• Excellent communication and customer service skills.
• Availability on weekends, evenings, and events.

Responsibilities

• Represent and sell the full portfolio of Smith's Men's Store products and services.
• Deliver a personalized, high-touch customer experience for every client.
• Utilize the OneShop Client-teling App to manage, grow, and maintain a personal book of business.
• Proactively build long-term relationships through outreach, appointment setting, follow-up, and client events.
• Achieve and exceed individual sales and client development goals.
• Assist clients with ready-to-wear, made-to-measure, custom clothing, footwear, and accessories.

Skills

Client relationships

Sales-driven

Fashion retail

Menswear knowledge

Communication

Time management

Tools

POS systems

CRM tools

Clienteling app

Job description

Smith's Men's Store is seeking a motivated, service-oriented, and fashion-conscious Men's Style Consultant to join our sales team. This commissioned sales role is ideal for an individual who enjoys building relationships, providing exceptional customer service, and helping clients look and feel their best.

The Men's Style Consultant serves as a trusted advisor to clients by offering expert guidance on clothing, accessories, custom garments, and wardrobe solutions. The ideal candidate will be passionate about menswear, driven to achieve sales goals, and committed to delivering a personalized shopping experience that reflects the Smith's brand.

Responsibilities

• Represent and sell the full portfolio of Smith's Men's Store products and services.
• Deliver a personalized, high-touch customer experience for every client.
• Utilize the OneShop Client-teling App to manage, grow, and maintain a personal book of business.
• Proactively build long-term relationships through outreach, appointment setting, follow-up, and client events.
• Achieve and exceed individual sales and client development goals.
• Assist clients with ready-to-wear, made-to-measure, custom clothing, footwear, and accessories.

Product Knowledge & Wardrobe Consulting

• Develop and maintain expert knowledge of brands, fabrics, garment construction, fit, and current style trends.
• Provide wardrobe recommendations tailored to each client's lifestyle, profession, and personal style.
• Stay informed about new product arrivals, seasonal collections, and promotional opportunities.
• Maintain a clean, organized, and customer-ready sales floor and custom clothing area.

Assist with merchandising, product presentation, and inventory replenishment as needed.

• Accurately process sales transactions and client orders using store systems.
• Participate in store meetings, training sessions, and special events.

Qualifications

• 2+ years of retail sales experience, preferably in men's apparel, luxury retail, or commissioned sales.
• Proven ability to build client relationships and generate repeat business.
• Strong understanding of menswear, fit, fabrics, and styling principles.
• Experience with clienteling and CRM tools is preferred.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational and time-management abilities.
• Comfortable using technology, including POS systems, clienteling platforms, and vendor resources.
• Professional appearance and demeanor.
• Availability to work weekends, evenings, and special events as required.