Men's Life Recovery Services Supervisor (FT)

Rockford Rescue Mission; Rockford (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Rockford Rescue Mission in Rockford, Illinois, is seeking a Program Supervisor to oversee daily operations of the Life Recovery Programs. This role involves supervising staff, facilitating groups, and managing schedules. The ideal candidate has a two-year degree in a human service-related field and three years of experience with populations facing challenges like homelessness and addiction. The position emphasizes respect, compassion, and strong leadership qualities and requires a JO3 license within 90 days of hire.

Qualifications

• Three years of experience working with populations facing challenges like homelessness and addiction.
• Must demonstrate respect, compassion, and understanding toward vulnerable populations.
• Must possess strong leadership qualities and integrity.

Responsibilities

• Supervise Men’s daily operations of the Life Recovery Programs.
• Oversee activities of the Coordinator and Advocates.
• Facilitate Genesis groups and classes as needed.
• Prepare monthly staff work schedules.

Skills

Leadership qualities

Compassion and understanding

General computer literacy

Proficiency in MS Office

Experience with addiction recovery

Team player

Education

Two-year degree in a human service-related field

Job description

Description

PROGRAM RESPONSIBILITIES

• Supervise and focus on Men’s daily operations of the Life Recovery Programs.
• Oversee the activities of the Coordinator and Advocates.
• Oversee recreational activities and life skills learning opportunities.
• Integrate the Genesis Process throughout all program stages, ensuring that all recovery staff show proficiency in utilization of the Genesis Tools.
• Ensure effective communication is achieved between staff, volunteers, and residents.
• Promptly address critical areas of concern.
• Facilitate Genesis groups and facilitate classes as needed.
• Ensure interdisciplinary communication needs are met to address the holistic needs of each resident.
• Perform and compile quarterly Resident Satisfaction Surveys.
• Respond appropriately to requests, reports, and concerns.
• Assist Director with planning graduation events.
• Respond personally to donors or friends of the Mission regarding any need for Mission services by their acquaintances and family members.
• Stay up to date on current drug trends and ensure sufficient staff training.
• Run Provider Summary weekly.

SCHEDULING

• Prepare monthly staff work schedules.
• Approve staff vacation requests and schedule appropriate coverage.
• Prepare annual staff holiday work hours and plan holiday activities.
• Work closely with Volunteer Supervisor in securing and scheduling volunteer assignments and reporting volunteer service hours.
• Ensure staff timecards are complete and accurate.

SUPERVISION/MANAGEMENT

• Assist Director in developing proposed yearly goals.
• Assist in prospective staff interviews and make recommendations to the Director.
• Meet regularly with staff, volunteers, and Director.
• Schedule and conduct annual staff evaluations.
• Collaboratively develop and monitor staff development goals.
• Effectively manage staff performance.
• Consult with staff regarding building needs or repairs and present issues to the Director.
• Ensure high housekeeping and cleanliness standards are maintained.
• Plan and implement monthly team meetings as well as all staff meetings.

D. GENERAL RESPONSIBILITIES

• Carry out requests as assigned by Director.
• Work positively and harmoniously with entire Mission ministry staff.
• Take an active part ensuring the safety, health and well‑being of all staff, volunteers, and residents.
• Represent the Mission in development efforts as assigned.
• Perform all other duties as assigned.

Requirements

PHYSICAL FACTORS

• Ability to lift 30 pounds.
• Occasional standing for long periods of time.
• Moving throughout and outside the Mission facility as needed.
• Sitting for extended periods of time.
• Occasional reaching, bending, twisting, and stooping.
• Occasional driving of Mission vehicles.

SPIRITUAL RESPONSIBILITIES

• Take every opportunity to share the Gospel of Jesus Christ with others.
• Provide spiritual encouragement to staff, volunteers, guests, and residents.
• Invest in the spiritual development of staff, guests, residents, and donors.
• Pray for and with staff, volunteers, guests, residents, and donors.
• Ensure actions and policies reflect the Christian values and purpose of the Mission.
• Handle relational conflicts according to the Staff Covenant of Romans 12:18 and Matthew 18:15-19.
• Memorize monthly Scripture, Mission Statement, and Mission Core Values.
• Participate in corporate prayer and Scripture reading, staff chapel services, and all spiritual gatherings.
• Support and attend annual mandatory Evangelism In Service training to grow in knowledge of leading others to faith in Christ.
• Participate in annual spiritual growth training through organization selected curriculum.

QUALIFICATIONS

• A two‑year degree in a human service‑related field or the equivalent work experience.
• Knowledge or experience with the recovery process.
• General computer literacy. Proficiency in MS Office preferred.
• Three years of experience working with populations experiencing challenges such as homelessness, mental illness, domestic violence, and addiction.
• Must demonstrate respect, compassion, and understanding toward those who are poor, lost, alienated from their families, traumatized, addicted, physically and mentally ill, homeless, and ex‑offenders.
• Must possess strong leadership qualities and demonstrated character traits of integrity, trustworthiness, responsibility, etc.
• Ability to exhibit respect, gentleness, and accountability when interacting with residents.
• Must be teachable and function as a team player.
• Ability to engage in safe and healthy work practices, both on the premises and off‑site facilities.
• JO3 license required within 90 days of hire.