Memory Care Director

Highbridge Healthcare; Hamden (CT); On-site; USD 90,000 - 130,000; Full time

Job summary

Highbridge Healthcare in Hamden, CT seeks a Memory Care Director to lead the Memory Care Program. This exempt role plans, develops, and directs operations, ensuring compliant, evidence-based dementia care and high resident and family satisfaction.

The Director collaborates with the nursing team, manages staff, and maintains quality of life for residents with dementia, guiding the program to reflect compassion, dignity, and clinical excellence.

Qualifications

• Bachelor's degree required in Social Work, Nursing, Therapeutic Recreation, Psychology, Gerontology or related field.
• Three or more years of direct dementia care experience.
• Two or more years of management/administrative/supervisory experience.

Responsibilities

• Plan, develop, organize, evaluate, and direct the memory care program.
• Ensure compliance with federal, state, and local guidelines and Highbridge policies.
• Deliver evidence-based dementia care practices for residents and families.
• Foster a climate that maximizes independence, dignity and well-being.
• Supervise licensed and unlicensed staff within the program.

Skills

Communication skills

Supervisory skills

Interviewing skills

Dementia care

Critical thinking

Team collaboration

Tech literacy

Ethics and compliance

Education

Bachelor’s degree

Master’s degree preferred

Job description

POSITION TITLE: Memory Care Director
Exempt
POSITION SUMMARY:
The Memory Care Director plans, develops, organizes, evaluates, and directs the overall operation of the Memory Care Program. The Director maintains compliance with federal, state, and local guidelines and regulations, Highbridge policies and procedures, and standards of care. They are responsible for the delivery of evidenced based dementia care practices while achieving positive clinical outcomes and patient/resident and family satisfaction. The Memory Care Director operates within her/his scope of practice and delegates aspects of resident care to licensed and unlicensed staff consistent with her/his scope of practice and in accordance with the Memory Care Program Philosophy and Standards of Care. The position requires that the individual develop and maintain a quality program which therapeutically addresses the needs of residents with dementia and their family members.
The Memory Care Director is a member of the professional and management team of the Nursing Center. The Memory Care Director is responsible for fostering a climate, policies, and routines that enable residents to maximize their individuality, independence, and dignity. This climate shall provide residents with the highest practical level of physical, mental, and psychosocial well-being and quality of life.
SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS:
1. Bachelor’s degree required in Social Work, Nursing, Therapeutic Recreation, Psychology, Gerontology or other related field. Master’s degree preferred.
2. Three or more years of direct experience (in respective discipline) in dementia care delivery.
3. Two or more years of management/administrative/supervisory experience.
KNOWLEDGE/SKILLS/ABILITIES
1. Competent in values, ethics, and theoretical perspectives; assessment; intervention; aging services, programs, and policies.
2. Able to adapt to change to include prioritization, problem solving, and critical thinking.
3. Knowledge of biological, psychological, social, cultural, emotional, spiritual, practical informational and financial needs and challenges experienced by the patient/resident, family, and caregiver.
4. Able to build and maintain strong relationships with members of the professional team.
5. Supervisory skills.
6. Interviewing skills.
7. Demonstrates excellent communication skills (verbal and written)
8. Proficient in technological skills and tools required for practice.
COMPLIANCE:
Complies with and promotes adherence to applicable legal requirements, standards, policies and procedures including but not limited those within the Compliance and Ethics Program, Standard/Code of Conduct, Federal False Claims Act and HIPAA. Ensures timely and accurate reporting and responses to compliance-related issues and monitors the implementation of corrective action plans related to such issues.
Provides open lines of communication regarding compliance issues within management area and access to the Integrity Line and ensures that retaliation against staff who report suspected incidences of non-compliance does not occur. Promptly reports concerns and suspected incidences of non-compliance to supervisor.