Memorial Services Coordinator

Service Corporation International; Pflugerville (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Service Corporation International in Pflugerville, TX, is seeking an administrative associate to provide clerical support across funeral home and cemetery settings. You will greet visitors, manage inquiries, prepare documents, and ensure accurate processing of payments and contracts.

The role requires compassion, confidentiality, and strong organizational skills, with experience in a busy customer-focused environment and proficiency in MS Office.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of office clerical or customer service experience required.
• Experience in a fast-paced professional environment preferred.
• Proficiency with MS Office Suite and basic math skills.

Responsibilities

• Greet visitors and respond to inquiries with empathy.
• Prepare death certificates, prayer cards and related documents.
• Process payments and contracts; coordinate memorial orders and related products.
• Assist with obituary preparation and support payroll and other administrative tasks as needed.
• Maintain confidentiality and professional relationships with staff and clients.

Skills

Customer service

Office administration

Written communication

Verbal communication

Confidentiality

Education

High School diploma or equivalent

Tools

MS Office

Job description

Service Corporation International in Pflugerville, TX, is seeking an administrative associate to provide clerical support across funeral home and cemetery settings. You will greet visitors, manage inquiries, prepare documents, and ensure accurate processing of payments and contracts.

The role requires compassion, confidentiality, and strong organizational skills, with experience in a busy customer-focused environment and proficiency in MS Office.