Membership Support Specialist

Mr. Splash Car Wash; Town of Sun Prairie (WI); On-site; USD 17,000 - 25,000; Part time

Job summary

Mr. Splash Car Wash in Sun Prairie, WI is seeking a highly skilled Membership Support Specialist to ensure smooth day-to-day operations, deliver an exceptional customer experience, and promote Unlimited Wash Plans.

You will work with a tight-knit team in a fast-paced environment, handling guest interactions, maintaining a clean site, and supporting growth through membership programs. This role offers on-site work with flexible shifts and opportunities for career development within a friendly,

Qualifications

• Previous experience in customer service preferred but not essential.
• Vehicle cleaning or maintenance experience preferred but not required.
• Entry-level workers may be trained on the job.

Responsibilities

• Operate car wash tunnel equipment safely and efficiently.
• Deliver excellent customer service to all guests.
• Maintain spotless sites and safety standards.
• Collaborate with team in a fast-paced environment.
• Assist with duties directed by management.

Skills

Customer service

Teamwork

Communication

Physical fitness

Job description

Mr. Splash Car Wash is looking for a Highly Skilled Membership Support Specialist!

As the face of the company, the Membership Support Specialist plays a crucial role in ensuring smooth day-to-day operations as well as delivering an exceptional experience for our customers. This position is vital to the success of our stores by providing outstanding service, promoting Unlimited Wash Plans, and maintaining a clean and efficient site.

Key Responsibilities:

• Operate car wash tunnel equipment effectively and efficiently.
• Always provide excellent customer service.
• Maintain site cleanliness and safety.
• Work collaboratively with the team in a Fast-Paced, Fun Environment.
• Duties also include but not limited to, cleaning tunnel windows, pressure washing the tunnel floor and walls, cleaning the pit, sweeping parking lots, emptying trash and vacuum traps. Stock vending supplies.
• Completing other duties directed by management.

Work Conditions:

• Membership Support Specialists need to be physically fit and are expected to work in all types of weather. Work shifts are typically 4-8 hours long and may include evenings and weekends. Staff may be required to wear their own clothes (excluding what is required by Mr. Splash Car Wash) that are appropriate for the working conditions.

Qualifications:

• Previous experience in customer service preferred but not essential.
• Vehicle cleaning or maintenance is preferred but not required.
• Entry-level car washers are normally trained on the job by more experienced workers.

Mr. Splash Car Wash offers more than just a sparkling clean vehicle; it's a launchpad for your career! Our tight-knit team prioritizes employee satisfaction and injects fun into the workplace, all while nurturing career development and long-term advancement.