Membership Specialist — Fitness Studio

Velocity Staffing; Draper (UT); On-site; USD 12,000 - 16,000; Full time

Benefits offered by this job

Health insurance

Training & development

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Flexible schedule

Job summary

Orangetheory Fitness in Utah is hiring for a front desk role focused on guest engagement and studio operations. You will greet members, present the OTF concept, answer phones, and guide intros through their first workout with the trainers.

The position emphasizes friendly service and strong communication to drive memberships and client satisfaction. The role involves coordinating with staff on events, managing client follow-ups, and maintaining a clean, welcoming studio environment to support

Responsibilities

• Greeting everyone who enters the studio with enthusiasm, energy and knowledge
• Presenting the OTF concept to any interested consumers, also known as “intros”
• Working at our front desk which includes answering phones and talking to members among other tasks
• Giving studio tours
• Working hand-in-hand with trainers to guide intros through their first Orangetheory workout
• Selling memberships to help the studio thrive
• Following up on prospective clients
• Handling members’ concerns in a professional and objective manner with the goal of resolution
• Participating in marketing and outreach events
• Ensuring all areas of the studio are kept clean and organized

Job description

Orangetheory Fitness in Utah is hiring for a front desk role focused on guest engagement and studio operations. You will greet members, present the OTF concept, answer phones, and guide intros through their first workout with the trainers.

The position emphasizes friendly service and strong communication to drive memberships and client satisfaction. The role involves coordinating with staff on events, managing client follow-ups, and maintaining a clean, welcoming studio environment to support