Membership, Senior Specialist

Ford; Detroit (MI); Hybride; USD 99 000 - 166 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

Paid parental leave

Back-up child care

Fertility treatments

Vehicle discount program

Tuition assistance

Employee resource groups

Paid time off

Public holidays

Résumé du poste

Ford Motor Company at Michigan Central in Detroit seeks a Senior Specialist, Membership to shape a scalable platform where partners and members collaborate to create value. You will align operations, events, and marketing to deliver a cohesive program that drives growth.

The ideal leader balances strategy with hands-on execution, draws on tech experience to connect member needs with product ideas, and reports monthly revenue results.

Qualifications

• Seasoned leader with ability to direct a team and influence across departments.
• Experience balancing strategy with execution and revenue tradeoffs.
• Tech background to understand member needs and connect with product teams.

Responsabilités

• Develop and refine the comprehensive membership strategy across business model, operations, and programming.
• Collaborate with operations, events, and marketing to deliver a cohesive membership program.
• Report monthly revenue targets, variances, and value generated by members.

Connaissances

Leadership

Strategic thinking

Cross-functional collaboration

Fast-paced environment

Formation

Master's degree or equivalent in innovation/strategy/urban planning/business

Description du poste

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

In this position...

Michigan Central is a 30-acre technology and cultural hub located in Detroit, where leaders, thinkers, communities, and creators come together to accelerate bold ideas and new solutions that shape our collective future. With access to world-class infrastructure, tools, and resources, Michigan Central empowers innovators and community members to collaborate on ground-breaking solutions to global challenges.

Since opening in April 2023, Michigan Central has evolved into a vibrant and diverse ecosystem comprising approximately 2,000 employees from nearly 250 companies and startups. Together, these organizations work at the intersection of mobility and society, driving projects that create lasting impact and redefine how the world approaches mobility.

What you'll do...

The Senior Specialist, Membership will put strategies in place that position Michigan Central as a platform where others come to succeed. Michigan Central has been on a journey where we have tested different concepts and programming and now we have launched an entirely new business that will continue to round out the ecosystem.

This role will be responsible for development and refinement of the comprehensive membership strategy which includes the business model, back end operational efficiency, member programming, membership growth, and new product development. This role will need to be able to work across multiple teams in order to create a cohesive membership program – examples being the operations team, events team, and communication/marketing team. This role will be responsible for the report out of monthly revenue targets, variance, and documenting other value that the members bring to Michigan Central outside of financial.

The ideal candidate is a seasoned business lead who can direct a team but can also use their influence to bring together teams not under the purview for collaboration. This person can have hard conversations and make tradeoffs daily between member fit and revenue. This role has to balance strategy with doing and will need to dig into existing programs, understand the nuances, and then build the next steps with operational excellence. This leader will have a background in technology so that they can understand the member needs and make appropriate connections when needed.

ABOUT THE MEMBERSHIP TEAM

The Membership team at Michigan Central exists to grow and manage the membership base at Michigan Central. The team’s strategic priorities and initiatives span across growth of the existing product, addition of new products, membership programming, revenue generation, and member experience.

ABOUT THE NETWORK TEAM

The Network team focuses on the growth, platform, and experiences of all those who are a part of the network (or ecosystem) at Michigan Central. Our mission is to build the world-class capabilities for innovation to happen here—place, infrastructure, programming, experiences and policy—while growing the network through partnerships and products that increase retention, traffic, revenue, and regional impact.

You’ll have...

• Masters Degree, or comparable experience in innovation, strategy, placed based urban planning, or business.
• 3+ years’ experience supporting startup or innovation-driven environments, with demonstrated experience in leading teams, building operational capabilities, and making the necessary choices that build a strategy.
• Dexterity and comfort working in a fast-paced and dynamic environment

Even better, you may have...

• Masters Degree, or comparable experience in innovation, strategy, placed based urban planning, or business.
• 3+ years’ experience supporting startup or innovation-driven environments, with demonstrated experience in leading teams, building operational capabilities, and making the necessary choices that build a strategy.
• Dexterity and comfort working in a fast-paced and dynamic environment

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

Immediate medical, dental, vision, and prescription drug coverage

Paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments and more

Vehicle discount program for employees and family members and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for individual and team community service

Generous vacation time, sick/personal time, and paid holidays, including between Christmas Eve and New Year’s Day

This position is a salary grade 8 and ranges from $99,100-$166,200.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid with a requirement to be onsite four or more days per week. #LI-Hybrid#LI-JB5