Membership Sales Teammate - Indian Trail

Fitness Connection; Charlotte (NC); Presencial; USD 21 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, and vision insurance

Paid time off

Complimentary gym membership

Employee discounts on services andmer

Resumo da oferta

Fitness Connection in Charlotte, NC is seeking a Fitness Consultant who thrives on connecting with people and creating positive experiences. You will be the first point of contact for potential members, guiding them through membership options and the value of our services.

Success comes from building trust, generating opportunities, and consistently executing a dynamic daily routine to grow memberships while delivering outstanding service, club tours, and personalized recommendations that help

Qualificações

• Proven ability to build trust and convert prospects to memberships.
• Strong consultative selling and closing skills.
• Comfort presenting memberships and services to prospective members.
• Self-motivated to achieve individual and team goals.
• Experience using CRM systems and club management tools.

Responsabilidades

• Guide future members through the membership selection process using a proven sales approach.
• Conduct engaging club tours connecting goals to memberships and services.
• Present memberships and services confidently and professionally.
• Generate leads through referrals, outreach, and community events.
• Maintain a pipeline of future members and scheduled appointments.
• Deliver welcoming, high-quality member experiences from first contact.

Conhecimentos

Sales

Customer service

Closing

Relationship building

Communication

CRM systems

Club management tools

Formação académica

High school diploma or GED

Ferramentas

CRM systems

Club management tools

Descrição da oferta de emprego

Job Details: Job Location: 1305-Indian Trail - Charlotte, NC, Salary Range: Undisclosed, Build relationships, create first impressions, and help more people take the first step toward healthier lives.

About theRole

Fitness Connection is looking for a Fitness Consultant who thrives on connecting with people and creating positive experiences. This role serves as the first point of contact for many future members, helping them explore membership options, understand the value of our services, and confidently take the next step in their fitness journey.

Success comes from building relationships, creating trust, generating opportunities, and consistently executing the daily activities that drive membership growth. Fitness Consultants combine sales expertise, service excellence, and genuine care for people to help members feel welcomed, supported, and connected from their first interaction forward.

This is an ideal opportunity for someone who enjoys meeting new people, working in a fast-paced environment, achieving goals, and making a meaningful impact through fitness.

Benefits & Perks

• Medical, dental, and vision insurance plansavailable
• Paid time off
• Complimentary gymmembership
• Employee discounts on services andprograms
• Career growth and advancement opportunities within a growingorganization

What Success Looks Like

• Membership sales goals are consistently achieved orexceeded
• Prospective members feel welcomed, informed, and confident in their decision tojoin
• Lead generation, referrals, and prospecting activities consistently create newopportunities
• Follow-up activities are completed accurately and ontime
• Guests and members receive exceptional service throughout everyinteraction
• Member concerns and questions are handled professionally andeffectively
• Club standards, operational procedures, and documentation requirements are consistentlyfollowed
• Fitness Connection is represented professionally within the club andcommunity

What You Will Do

Drive Membership Growth

Build a Strong Pipeline

• Guide future membersthrough themembership selection process using Fitness Connection's proven sales process.
• Conduct engaging club toursthat connect individual goals to membership and servicesolutions.
• Present memberships, personal training, and club servicesconfidently andprofessionally.
• Generate leadsthrough referrals, networking, outreach activities, and communityengagement.
• Conduct prospecting and follow-up activitieswith consistency andprofessionalism.
• Maintain an active pipelineof future members and scheduled appointments.

Create Exceptional Member Experiences

Run the Business

• Create welcoming first impressionsfor every guest and member.
• Build relationshipsthat foster trust, loyalty, and long-term engagement.
• Listen to member goals and concernsto provide personalizedrecommendations.
• Address questions and concernswith empathy, professionalism, and confidence.
• Help create an environmentwhere members feel valued, supported, andinspired.
• Maintainaccuraterecordsforleads,referrals, memberships, and sales.
• Executefrontdeskresponsibilities,member check-ins, and telephoneinquiries.
• Follow company policies and procedures, including operational and safetyrequirements.
• Support opening, closing, cleanliness, and merchandisingresponsibilities.
• Maintainorganizationalstandardsthatcontribute to a positive memberexperience.

Schedule and WorkEnvironment

This role requires a flexible schedule aligned to club needs, including evenings, weekends, and someholidays.

• Schedules are planned in advance wherepossible
• Fast-paced and highly interactive clubenvironment
• Frequent member, guest, and communityinteraction
• Opportunities to participate in club promotions and outreachevents

About FitnessConnection

Fitness Connection is a full-service, all-inclusive health club built for real people chasing real results. We deliver a high-value experience with premium-level amenities-without the exclusivity. We create spaces where members can show up, put in the work, and see real results.

EqualOpportunity&Accommodations

Fitness Connection is committed to equal opportunity for all applicants and teammates. The company will provide reasonable accommodations for known physical or mental disabilities or known medical conditions, consistent with legal obligations, and will engage in a timely, good-faith interactive process to determine effective accommodations where appropriate.

Qualifications: What You'll Bring

Sales & Member Acquisition

• Ability to build trust and create meaningful conversations with prospective members
• Strong consultative selling and closing skills
• Confidence presenting memberships, services, and promotions
• Self-motivation to achieve individual and team goals

Relationship Building & Service Excellence

• Exceptional interpersonal skills and ability to connect with a wide variety of people
• Genuine desire to help others achieve their goals
• Strong customer service mindset and positive attitude
• Ability to create welcoming, engaging experiences

Communication & Influence

• Strong verbal communication and active listening skills
• Ability to ask questions, identify needs, and provide thoughtful recommendations
• Confidence handling objections and concerns professionally
• Ability to influence decisions through trust, credibility, and relationship-building

Operational Excellence & Accountability

• Strong organization and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Consistent follow-through and accountability
• Comfort using technology, CRM systems, and club management tools

Requirements

• High school diploma or GED preferred
• Previous experience in sales, retail, hospitality, customer service, or another customer-facing role preferred
• Completion of Fitness Connection's EPIC Training Program within the designated timeframe
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
• Ability to stand, walk, bend, and move throughout the club for extended periods
• Ability to lift and move up to 50 pounds