Membership Sales Teammate - Westover
Fitness Connection
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Benefits offered by this job
Job summary
Fitness Connection in San Antonio, TX is seeking a friendly Fitness Consultant who thrives on connecting with people and creating positive experiences. You’ll be the first point of contact for prospective members, guiding them through membership options and helping them see the value of our services.
In this fast-paced role, you’ll build relationships, generate leads, and drive membership growth while delivering exceptional service from the first interaction onward.
Qualifications
- High school diploma or GED preferred.
- Prior experience in sales, retail, hospitality, or customer service.
- Completion of Fitness Connection's EPIC Training Program within the designated timeframe.
- Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
- Ability to stand, walk, and move throughout the club for extended periods.
- Ability to lift and move up to 50 pounds.
Responsibilities
- Guide future members through the membership selection process using Fitness Connection's proven sales process.
- Conduct engaging club tours that connect individual goals to membership and services solutions.
- Present memberships, personal training, and club services confidently and professionally.
- Generate leads through referrals, networking, outreach activities, and community engagement.
- Conduct prospecting and follow-up activities with consistency and professionalism.
- Maintain an active pipeline of future members and scheduled appointments.
- Execute front desk responsibilities, member check-ins, and telephone inquiries.
- Follow company policies and procedures, including operational and safety requirements.
Skills
Education
Tools
Job description
Job Details: Job Location: 1503-Westover - San Antonio, TX 78245, Build relationships, create first impressions, and help more people take the first step towardhealthier lives.
Fitness Connection is looking for a Fitness Consultant who thrives on connecting with people and creating positive experiences. This role serves as the first point of contact for many future members, helping them explore membership options, understand the value of our services, and confidently take the next step in their fitness journey.
Success comes from building relationships, creating trust, generating opportunities, and consistently executing the daily activities that drive membership growth. Fitness Consultants combine sales expertise, service excellence, and genuine care for people to help members feel welcomed, supported, and connected from their first interaction forward.
This is an ideal opportunity for someone who enjoys meeting new people, working in a fast-paced environment, achieving goals, and making a meaningful impact through fitness.
- Medical, dental, and vision insurance plansavailable
- Paid time off
- Complimentary gymmembership
- Employee discounts on services andprograms
- Career growth and advancement opportunities within a growingorganization
- Membership sales goals are consistently achieved orexceeded
- Prospective members feel welcomed, informed, and confident in their decision tojoin
- Lead generation, referrals, and prospecting activities consistently create newopportunities
- Follow-up activities are completed accurately and ontime
- Guests and members receive exceptional service throughout everyinteraction
- Member concerns and questions are handled professionally andeffectively
- Club standards, operational procedures, and documentation requirements are consistentlyfollowed
- Fitness Connection is represented professionally within the club andcommunity
- Guide future membersthrough themembership selection process using Fitness Connection's proven sales process.
- Conduct engaging club toursthat connect individual goals to membership and servicesolutions.
- Present memberships, personal training, and club servicesconfidently andprofessionally.
- Generate leadsthrough referrals, networking, outreach activities, and communityengagement.
- Conduct prospecting and follow-up activitieswith consistency andprofessionalism.
- Maintain an active pipelineof future members and scheduled appointments.
- Create welcoming first impressionsfor every guest and member.
- Build relationshipsthat foster trust, loyalty, and long-term engagement.
- Listen to member goals and concerns to
- provide personalizedrecommendations.
- Address questions and concernswith empathy, professionalism, and confidence.
- Help create an environmentwhere members feel valued, supported, andinspired.
- Maintainaccuraterecordsforleads,referrals, memberships, and sales.
- Executefrontdeskresponsibilities,member check-ins, and telephoneinquiries.
- Follow company policies and procedures, including operational and safetyrequirements.
- Support opening, closing, cleanliness, and merchandisingresponsibilities.
- Maintainorganizationalstandardsthatcontribute to a positive memberexperience.
- Schedules are planned in advance wherepossible
- Fast-paced and highly interactive clubenvironment
- Frequent member, guest, and communityinteraction
- Opportunities to participate in club promotions and outreachevents
Fitness Connection is a full-service, all-inclusive health club built for real people chasing real results. We deliver a high-value experience with premium-level amenities-without the exclusivity. We create spaces where members can show up, put in the work, and see real results.
Fitness Connection is committed to equal opportunity for all applicants and teammates. The company will provide reasonable accommodations for known physical or mental disabilities or known medical conditions, consistent with legal obligations, and will engage in a timely, good-faith interactive process to determine effective accommodations where appropriate.
- Ability to build trust and create meaningful conversations with prospective members
- Strong consultative selling and closing skills
- Confidence presenting memberships, services, and promotions
- Self-motivation to achieve individual and team goals
- Exceptional interpersonal skills and ability to connect with a wide variety of people
- Genuine desire to help others achieve their goals
- Strong customer service mindset and positive attitude
- Ability to create welcoming, engaging experiences
- Strong verbal communication and active listening skills
- Ability to ask questions, identify needs, and provide thoughtful recommendations
- Confidence handling objections and concerns professionally
- Ability to influence decisions through trust, credibility, and relationship-building
- Strong organization and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Consistent follow-through and accountability
- Comfort using technology, CRM systems, and club management tools
- High school diploma or GED preferred
- Previous experience in sales, retail, hospitality, customer service, or another customer-facing role preferred
- Completion of Fitness Connection's EPIC Training Program within the designated timeframe
- Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
- Ability to stand, walk, bend, and move throughout the club for extended periods
- Ability to lift and move up to 50 pounds
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