Membership Sales & Guest Experience Specialist

Massage Envy; Glendale (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Performance-based incentives

Employee discounts on services and ret

Ongoing training and development

Career advancement opportunities

Flexible full-time and part-time

Supportive and team-oriented

Job summary

Massage Envy is seeking a Membership Sales Associate in Glendale, CA who thrives on helping guests feel their best and building relationships. You will promote memberships, educate on services, and drive sales of gift cards and products while ensuring a stellar guest experience.

Flexible full-time and part-time opportunities are available. The role emphasizes customer service, goal orientation, and teamwork in a fast-paced wellness environment.

Qualifications

• Excellent communication and interpersonal skills required.
• Sales experience is helpful but not required.
• Friendly, energetic, and professional attitude with a guest-first focus.

Responsibilities

• Promote and sell Massage Envy wellness memberships.
• Educate guests on benefits of massage, stretch, and skin care services.
• Drive gift card sales and seasonal offers.
• Suggest retail products for at-home wellness.
• Rebook guests to encourage ongoing wellness routines.
• Build lasting relationships with members and guests.
• Follow up with leads and maintain guest records.
• Support meeting individual and clinic sales goals.
• Deliver exceptional guest experiences from check-in to check-out.

Skills

Strong communication

People skills

Goal-oriented

Customer service

Sales potential mindset

Job description

Massage Envy is seeking a Membership Sales Associate in Glendale, CA who thrives on helping guests feel their best and building relationships. You will promote memberships, educate on services, and drive sales of gift cards and products while ensuring a stellar guest experience.

Flexible full-time and part-time opportunities are available. The role emphasizes customer service, goal orientation, and teamwork in a fast-paced wellness environment.