Membership Sales Director

Invited Clubs; Sandwich (MA); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

Disability insurance

401(k) retirement plan

Generous paid time off

Job summary

The Ridge Club in Sandwich, MA is seeking a Membership Director to drive membership growth by recruiting new members, upgrading existing memberships, and enhancing the member experience. This role supports the execution of strategic sales initiatives to meet revenue goals and foster club engagement.

The Membership Director builds relationships with prospective members, facilitates onboarding, and connects members to the club community through effective engagement.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of sales experience with a proven track record of meeting and exceeding goals.
• Bachelor’s degree preferred in business, marketing, PR, communications, hospitality management, or related field.

Responsibilities

• Increase membership through recruitment and referrals, aiming to meet or exceed annual sales targets.
• Facilitate membership upgrades by promoting higher-tier options.
• Maintain a robust prospect inventory and manage prospects in the CRM system.
• Generate new member prospects and connect new members to the club community.
• Collaborate with leadership to develop plans and generate qualified leads.
• Work with the General Manager in weekly sales meetings to align on goals.

Skills

Sales

Negotiation

Relationship building

Lead generation

CRM

Education

Bachelor’s degree preferred

Tools

CRM software

Microsoft Office

Job description

Job Description

Membership Director at The Ridge Club | Premier Golf & Country Club in Sandwich, MA

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests, and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with over 130 country clubs, city clubs, and athletic clubs. Our Clubs offer first‑class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort‑style pools, state‑of‑the‑art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited !

Target total compensation of $120,000+, including a base salary of $50,000-$52,000, uncapped commission opportunities and an end‑of‑year bonus.

Job Summary

The Membership Director is responsible for driving membership growth at the club by recruiting new members, upgrading existing memberships, and enhancing the overall member experience. This role supports the execution of strategic sales initiatives to achieve and exceed the club’s annual membership revenue goals, including dues added, initiation fees, and net member growth. The Membership Director cultivates relationships with prospective members, facilitates the onboarding of new members, and connects members to the club community through effective engagement and communication.

Day-to-Day

• Increase membership through targeted recruitment efforts and referrals, with a focus on achieving or exceeding annual membership sales targets.
• Facilitate membership upgrades by engaging current members and promoting higher‑tier membership options that align with their interests and needs.
• Maintain a robust prospect inventory to support the club’s sales plan, ensuring accurate tracking and management of prospects in the CRM system.
• Generate new member prospects and connect new members with the broader club community.
• Partner with the RVP – Membership and Marketing team to develop and implement quarterly and annual plans aimed at generating qualified leads through targeted strategies and effective pricing.
• Collaborate with the General Manager during weekly sales meetings to review progress, discuss strategies, and ensure alignment with the club’s overall membership goals.
• Assist the membership department manage expenses and monitor contra revenue to optimize financial performance and achieve net dues growth.
• Actively represent the club at community events and organizations to raise awareness, attract potential members, and strengthen community relations.
• Execute a structured follow‑up process for new members, utilizing a 30/60/90‑day campaign to encourage member referrals and engagement.
• Participate in the planning and execution of club events and activities that enhance member engagement and promote membership growth.

Required

• High school diploma or equivalent.
• A minimum of 2 years of sales experience with a proven track record of meeting and exceeding goals.

Preferred

• Bachelor’s degree in business, Marketing, Public Relations, Communications, Hospitality Management, or a related field.
• A minimum of 3 years of sales experience in hospitality, service industry, or an equivalent combination of education and experience.
• Strong selling and negotiation skills; sales training is a plus.
• Familiarity with golf or the private club industry.
• Proficient in Microsoft Office Suite (Word, Excel), and CRM software.
• Excellent time management, organization, and prioritization skills, with the ability to work independently and manage multiple tasks effectively.
• Exceptional customer service orientation with a focus on delivering a high-level of satisfaction.
• Strong mentorship and interpersonal skills, capable of fostering a collaborative team environment.

What We Offer

We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you’re in a non‑exempt role—hours worked.

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short‑term and long‑term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (time off as required by applicable law is also provided for part‑time team members)

Want to learn more? Visit www.invitedbenefits.com for full details.

Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.