Membership Sales Director

Invited Clubs; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Life insurance

Short-term and long-term disability

401(k) retirement savings plan

Paid time off

Job summary

Invited Clubs is seeking a Membership Director for Hearthstone Country Club in Houston, TX. This role focuses on growing memberships, upgrading existing plans, and building a thriving member community.

The ideal candidate will leverage CRM, lead generation, and targeted outreach to meet annual revenue goals while collaborating with senior leadership and event teams to enhance member experience.

Qualifications

• High school diploma or equivalent.
• 2+ years of sales experience with a proven track record.
• Bachelor’s degree preferred in business, marketing, PR, communications, hospitality, or related field.

Responsibilities

• Drive membership growth through targeted recruitment and referrals.
• Promote upgrades to higher-tier memberships based on member interests.
• Maintain robust prospect inventory and manage CRM with accuracy.
• Generate new member prospects and connect them with the club community.
• Collaborate with leadership to develop plans that generate qualified leads and pricing strategies.
• Represent the club at community events to raise awareness and attract members.
• Lead follow-up campaigns (30/60/90 days) to drive referrals and engagement.

Skills

Sales experience

Customer service

Time management

Interpersonal skills

Negotiation

Education

Bachelor’s degree in Business/Marketing/Public Relations/Communications/Hospitality

Tools

Microsoft Office Suite

CRM software

Job description

Job Description

Job Description

Membership Director at Hearthstone Country Club | Houston, TX | Invited

Life Awaits at Hearthstone

Hearthstone Country Club is a premier private Club located in Houston, Texas. Known for its exceptional golf courses, it offers Members and guests a challenging golfing experience amidst beautiful surroundings. Beyond golf, the Club provides a range of amenities such as tennis, fitness, swimming, dining, and social events, creating a vibrant and welcoming community for its Members.

Job Summary

The Membership Director is responsible for driving membership growth at the club by recruiting new members, upgrading existing memberships, and enhancing the overall member experience. This role supports the execution of strategic sales initiatives to achieve and exceed the club’s annual membership revenue goals, including dues added, initiation fees, and net member growth. The Membership Director cultivates relationships with prospective members, facilitates the onboarding of new members, and connects members to the club community through effective engagement and communication.

Day-to-Day

• Increase membership through targeted recruitment efforts and referrals, with a focus on achieving or exceeding annual membership sales targets.
• Facilitate membership upgrades by engaging current members and promoting higher-tier membership options that align with their interests and needs.
• Maintain a robust prospect inventory to support the club’s sales plan, ensuring accurate tracking and management of prospects in the CRM system.
• Generate new member prospects and connect new members with the broader club community.
• Partner with the RVP - Membership and Marketing team to develop and implement quarterly and annual plans aimed at generating qualified leads through targeted strategies and effective pricing.
• Collaborate with the General Manager during weekly sales meetings to review progress, discuss strategies, and ensure alignment with the club’s overall membership goals.
• Assist the membership department manage expenses and monitor contra revenue to optimize financial performance and achieve net dues growth.
• Actively represent the club at community events and organizations to raise awareness, attract potential members, and strengthen community relations.
• Execute a structured follow-up process for new members, utilizing a 30/60/90-day campaign to encourage member referrals and engagement.
• Participate in the planning and execution of club events and activities that enhance member engagement and promote membership growth.

Required

About You:

• High school diploma or equivalent.
• A minimum of 2 years of sales experience with a proven track record of meeting and exceeding goals.

Preferred

• Bachelor’s degree in business, Marketing, Public Relations, Communications, Hospitality Management, or a related field.
• A minimum of 3 years of sales experience in hospitality, service industry, or an equivalent combination of education and experience.
• Strong selling and negotiation skills; sales training is a plus.
• Familiarity with golf or the private club industry.
• Proficient in Microsoft Office Suite (Word, Excel), and CRM software.
• Excellent time management, organization, and prioritization skills, with the ability to work independently and manage multiple tasks effectively.
• Exceptional customer service orientation with a focus on delivering a high-level of satisfaction.
• Strong mentorship and interpersonal skills, capable of fostering a collaborative team environment.

What We Offer

We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked.

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)

Want to learn more? Visit www.invitedbenefits.com for full details.

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose ofbuilding relationships and enriching the livesof our members, guests, and more than 17,000 employees. We are the largest owner and operator ofprivate clubs nationwide, with over 130 country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited !

Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.