Membership Sales Associate

GYMGUYZ North Columbus; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive base salary and bonuses

Comprehensive health benefits

Free gym membership

Employee discounts

Flexible scheduling

On-site fitness classes and wellness

Recertification support (NASM, ACE,ISS

Ongoing in-house training

Team-building events

UFC recognition programs

Job summary

UFC GYM in Florida is seeking a Membership Specialist to welcome and engage members and guests, driving new signups and delivering top-tier customer service. You will conduct fitness tours, book appointments, and help maintain a clean, vibrant gym environment.

The role emphasizes sales activity, strong interpersonal skills, and the ability to work within a fitness-focused culture with ongoing training and member engagement programs.

Qualifications

• In-depth knowledge of sales practices and techniques.
• General understanding of Fitness Industry.
• Must have good interpersonal communication skills.
• Excellent customer service skills.
• Independent, self-starter with strong organizational skills.
• Must be a team player.

Responsibilities

• Represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests.
• Drive potential members into the gym and deliver industry leading customer service.
• Book membership appointments through productive phone activities and meet or exceed monthly appointment goals.
• Ensure guests are presented the “Fitness Tour” during tours.
• Follow up with members to ensure expectations are exceeded.
• Provide the highest level of customer service when communicating with guests.
• Assist in maintaining a clean and operational facility.

Skills

Sales knowledge

Interpersonal communication

Customer service

Team player

Independent, self-starter

Ability to work with computers

Job description

Benefits

• Dental insurance
• Employee discounts
• Training & development
• Vision insurance
• Wellness resources

UFC GYM Mission

We are the original. The world leader. The trail-blazer of MMA-inspired fitness. Rooted in authenticity, we are an extension of the Ultimate Fighting Championship® and proud to make the training programs and benefits of elite MMA athletes accessible to all, regardless of age or athletic ability.

We Offer

• Compensation package: Competitive base salary plus commission and bonus.
• Comprehensive health benefits: Full coverage for medical, dental, and vision.
• Free membership perks: Complimentary access to all our fitness centers.
• Employee discounts and special offers: Exclusive deals on fitness products and wellness services.
• Flexible scheduling tailored to your needs: Work hours that fit your personal and professional commitments.
• A fitness-focused workplace vibe: On-site fitness classes, wellness programs, and a supportive community.
• Free or discounted recertification (NASM, ACE, ISSA): Maintain and upgrade your certifications at little to no cost.
• Expand your client base: Leverage our large member network to grow your business.
• Ongoing in-house training: Regular workshops and training sessions.
• Plus, more exciting perks: Team-building events, wellness challenges, and UFC recognition programs!

Responsibilities

• The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits.
• The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members.
• Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company.
• Ensure that 100% of guests are presented the “Fitness Tour” when touring guests around the gym as detailed in the Membership Specialist Playbook.
• Follow up with members that have enrolled to ensure we are exceeding expectations.
• Provide the highest level of customer service possible when communicating and interacting with guests.
• Assist in maintaining a clean and operational facility.

Qualifications

• In-depth knowledge of sales practices and techniques.
• General understanding of Fitness Industry.
• Ability to work with computers.
• Must have good interpersonal communication skills.
• Excellent customer service skills
• Independent, self-starter with strong organizational skills.
• Must be a team player

About UFC GYM

• The ultimate “Big Gym” experience, UFC GYM raises the bar of what big-box gyms should offer their members.
• Members get everything they need under one roof – robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more!