Membership Sales Associate

Hand and Stone Massage and Facial Spa, Inc.; Fort Mill (SC); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Employee discounts

Free uniforms

Advancement opportunities

Job summary

Hand & Stone Massage and Facial Spa in Fort Mill, SC seeks friendly associates to drive membership sales, manage the front desk, and promote our spa services while delivering five-star guest experiences. You’ll be trained on our service menu and encouraged to help guests feel welcome and valued.

This role offers a supportive team environment and opportunities for advancement. You will join a dynamic spa team, with comprehensive training, employee benefits including complimentary spa services,

Qualifications

• Experience working in a sales, retail, or fitness environment.
• Confidence to meet sales targets.
• Experience in a customer-facing role.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Meet membership sales goals: Sell monthly memberships to help the spa thrive.
• Manage front desk: Answer phones and schedule appointments.
• Recommend and sell spa services: Maintain detailed knowledge of the service menu and communicate its value to clients. Don’t worry - we’ll train you on our services!
• Provide excellent customer service: Deliver a friendly and welcoming environment for guests and members.
• Bring a positive attitude: Contribute to a positive and energetic work environment.
• Maintain cleanliness standards: Ensure the spa is pristine and welcoming.

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement

At Hand & Stone Massage and Facial Spa, our vision is simple: to make each visit the best hour of our client's month. Our Associates play a crucial role in achieving this goal. They are dedicated to creating 5-star experiences for every client. They also introduce our mission, focus, and services to new guests.

Responsibilities

• Meet membership sales goals: Sell monthly memberships to help the spa thrive.
• Manage front desk: Answer phones and schedule appointments.
• Recommend and sell spa services: Maintain detailed knowledge of the service menu and communicate its value to clients. Don’t worry - we’ll train you on our services!
• Provide excellent customer service: Deliver a friendly and welcoming environment for guests and members.
• Bring a positive attitude: Contribute to a positive and energetic work environment.
• Maintain cleanliness standards: Ensure the spa is pristine and welcoming.

What We Offer

• Comprehensive training: We provide extensive training to help you understand our services and excel in your role.
• Supportive Team Environment: Join a team where collaboration, respect, and open communication are the norms. We believe in lifting each other up and celebrating our successes together.
• Member Benefits: We offer complimentary spa services and product discounts, allowing you to take advantage of the same self-care opportunities you offer our clients.
• Career Growth Opportunities: We are committed to your long-term success and offer clear pathways for growth within the spa.

What We’re Looking For

• Experience working in a sales, retail, or fitness environment.
• Confidence to meet sales targets.
• Experience in a customer-facing role
• Ability to work flexible hours, including evenings and weekends