Membership Sales Assistant Manager-Pinehurst Country Club-Exempt

Pinehurst, LLC.; Pinehurst (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a leading company as a Membership Sales Assistant Manager at Pinehurst Country Club. This role focuses on driving membership sales, developing marketing strategies, and enhancing member experiences. Ideal candidates will have a Bachelor's degree and sales experience.

Qualifications

• Minimum of two years related experience required.
• Prior sales prospect generation and sales experience preferred.

Responsibilities

• Responsible for Membership Sales in all categories.
• Develop and implement marketing and sales promotions.
• Create a pipeline of membership prospects within a 60-mile radius.

Skills

Sales

Communication

Customer Service

Education

Bachelor’s Degree

Job description

Membership Sales Assistant Manager-Pinehurst Country Club-Exempt

Job Description

CULTURE:

Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

SUMMARY:

In conjunction with the Membership Sales Manager, this position is responsible for Membership Sales in all membership categories including transferable Charter & Property Privilege, Social, Sports, Classic, Premier, Signature and other programs as added. It is responsible for enrolling new Members into the Club at the minimum performance rate of achieving the Club's Membership Sales Plan for both initiation fees and dues added. Primary goal is to develop, organize and implement marketing and sales promotions that will create, optimally maximize and/or increase all types of memberships and programs.

EDUCATION and/or EXPERIENCE:

Bachelor’ Degree required and a minimum of two years related experience; or an equivalent combination of education and experience. Prior sales prospect generation and sales experience preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• This position involves driving a company vehicle and/or company insured vehicle. A valid driver’s license is required, along with successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs, according to company guidelines. Follow safe, defensive driving practices at all times, obey all traffic laws, regulations, signals and markings, use a seat belt, and follow Company policies and procedures, including the Substance Abuse Policy. Never drive while under the influence of drugs, alcohol or medications that may impair your ability to operate a vehicle safely, report any accidents immediately and cooperate fully with insurance claims investigations.
• Manage the Pinehurst Property Transfers into memberships.
• Create and develop a pipeline of membership prospects within a 60 mile radius.
• Assist the Membership Sales Manager in achieving a sales plan, goals and objectives.
• Responsible for the preparation of all collateral and documentation for review and approval for all membership programs for the Club in accordance with membership policy and procedure.
• Meet with the Board Members and prospective Members to communicate membership sales and programming, to be executed in congruence with the communications guidelines.
• Represents the Club in community activities and organizations (i.e., Chamber of Commerce) to provide community awareness of the Club and to develop sources for prospective Club Members.
• Interfaces with Board of Governors, Club Management and staff and all Club personnel to enhance awareness of the Club's membership needs and objectives; to solicit support for the attainment of these objectives; and to solicit input and feedback which will aid in the enhancement of Member usage and Member satisfaction levels within the Club.
• Attend all staff meetings and general employee meetings as requested.
• Work closely with the entire staff at the club to ensure the Members are receiving the best in Member Services.
• Assist fellow Employee Partners, Members and guests to ensure delivery of service without being directed. Be aware of team members and the environment and participate as a member of the team.
• Notify appropriate Management staff of Member/Guest complaints at the time they occur. Rectify, practicing service recovery any complaints as soon as possible.
• Maintain professional appearance.
• In this position you will be expected to be available to work in various locations depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary location is closed.
• Effective management of Change of Designee, prepaid dues and other fees
• Successfully grow New Members and current Members into Member sponsors
• Positively impact Member Experiences at the Club

SUPERVISORY RESPONSIBILITIES:

This position manages the Pinehurst Country Club Administrative Assistant.

LANGUAGE SKILLS:

Have the ability to read and comprehend simple instructions, short correspondence, and memos. Has to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings. Communicates effectively with proper grammar. Have the ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS:

Have the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY:

Have the ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Have the ability to deal with problems involving a few concrete variables in standardized situations

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk or hear. The employee must frequently lift and/or move up to 25 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is generally in an office environment and is usually moderate. There are occasions when outdoor duties and activities are required with varying temperatures and weather conditions.

OTHER ACCOUNTABILITIES:

Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.

Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.