Membership Manager

US Fitness; Bessemer (AL); Sur place; USD 36 000 - 54 000; Plein temps

Avantages offerts par ce poste

Complimentary club membership + guest 

Discounts on training, spa services,  

Employee referral bonus

In-house Certification + Continuing ED

Résumé du poste

OneLife Fitness in the United States seeks a dedicated Membership Manager to lead the member experience, drive enrollment, and assist with daily club operations.

You will build relationships, conduct tours, convert prospects, and manage onboarding while maintaining high service standards and a welcoming environment for members.

Qualifications

• High school diploma or GED is required.
• CPR/AED certification or willingness to obtain within 30 days.
• Comfortable with MS Office and CRM systems.
• Willingness to work flexible hours including weekends and evenings.

Responsabilités

• Build relationships, guide onboarding, and follow up with members.
• Recruit, convert, and retain members to meet monthly goals.
• Host tours and convert prospects, ensuring onboarding success.
• Generate local leads and support club marketing.
• Track leads, appointments, and referrals in the CRM.
• Maintain high standards for member service, safety, and club appearance.
• Lead from the Front and assist with day-to-day club operations.

Connaissances

Sales experience

Communication

People management

CRM / sales tracking

Customer-focused

Formation

High school diploma or GED

Outils

MS Office

CRM

Description du poste

Join our energetic club team and lead the member experience! As a Membership Manager you'll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You'll provide tours, convert prospects - all while delivering the Ultimate Fitness Experience.

What you'll do:

• You'll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they're making progress and staying engaged
• Recruit, convert, and retain members to meet monthly membership goals
• Host tours, convert prospects, and ensure successful onboarding
• Generate local leads and support club marketing
• Track leads, appointments, and referrals in our CRM
• Maintain high standards for member service, safety, and club appearance
• Lead from the Front and help with day-to-day club ops

What we're looking for:

• High school diploma or GED required
• CPR/AED certification (or willingness to obtain within 30 days)
• 2+ years sales experience preferred
• Strong communication, sales, and people-management skills
• Organized, punctual, and customer-focused with a friendly, professional presence
• Comfortable with basic computer systems (MS Office, CRM/sales tracking)
• Willingness to work flexible hours (including weekends and evenings)

Why you'll love it

• Be part of a fun, fast-paced team dedicated to member success
• Opportunities to grow into leadership roles across our expanding club network

Benefits & Perks:

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education
• Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Know Your Rights

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities