Membership Manager

US Fitness; Ashburn (VA); Presencial; USD 42.000 - 65.000; Tempo integral

Benefícios oferecidos por esta vaga

Free club membership

Guest privileges

Discounts on trainings and programs

Employee referral bonus

In-house Certification

Continuing Education

Medical, dental, vision, life, 401(k),

Resumo da vaga

ONELIFE FITNESS in Ashburn, VA is seeking a Membership Manager responsible for guiding new and existing members through onboarding, driving enrollment, and delivering the Ultimate Fitness Experience. You will build relationships, conduct tours, and manage day-to-day club operations to keep members engaged.

You should have a high school diploma, CPR/AED, and at least 2 years in sales, with strong communication and CRM skills.

Qualificações

• 2+ years of sales experience
• Strong communication and people-management skills
• Familiar with CRM and sales tracking
• Professional presence and organized

Responsabilidades

• Guide onboarding and ensure member progress.
• Recruit, convert, and retain members to meet monthly goals.
• Host tours, convert prospects, and ensure successful onboarding.
• Track leads, appointments, and referrals in CRM.
• Maintain high service standards and club appearance.

Conhecimentos

Sales experience

People management

Communication

Customer focus

CRM familiarity

Formação

High school diploma or GED

Ferramentas

MS Office

CRM software

Descrição da vaga

Join our energetic club team and lead the member experience! As a Membership Manager you'll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You'll provide tours, convert prospects - all while delivering the Ultimate Fitness Experience.

What you'll do:

• You'll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they're making progress and staying engaged
• Recruit, convert, and retain members to meet monthly membership goals
• Host tours, convert prospects, and ensure successful onboarding
• Generate local leads and support club marketing
• Track leads, appointments, and referrals in our CRM
• Maintain high standards for member service, safety, and club appearance
• Lead from the Front and help with day-to-day club ops

What we're looking for:

• High school diploma or GED required
• CPR/AED certification (or willingness to obtain within 30 days)
• 2+ years sales experience preferred
• Strong communication, sales, and people-management skills
• Organized, punctual, and customer-focused with a friendly, professional presence
• Comfortable with basic computer systems (MS Office, CRM/sales tracking)
• Willingness to work flexible hours (including weekends and evenings)

Why you'll love it

• Be part of a fun, fast-paced team dedicated to member success
• Opportunities to grow into leadership roles across our expanding club network

Benefits & Perks:

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education
• Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Know Your Rights

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities