Membership/Housing Program Coordinator - Allegheny YMCA

Pittsburgh, PA; Pittsburgh (Allegheny County); On-site; USD 36,000 - 60,000; Full time

Job summary

The YMCA is seeking a Membership/Housing Program Coordinator to assist in the development, implementation, and evaluation of community programs in the Pittsburgh area. This role reports to the Program Director and is a full-time, nonexempt position.

The coordinator will support program budget management, marketing materials, volunteer recruitment, and staff development while promoting character education across offerings.

Qualifications

• Minimum of 21 years of age.
• Associate’s degree in related field or equivalent preferred.
• Minimum of one year of experience working in related program or field.
• Excellent verbal and written communication skills.
• Excellent interpersonal and problem-solving skills.
• Proficiency in Microsoft Word, Excel, Outlook, Google, Social Media and CRM systems for lead generation as well as the ability to become proficient in point of sales systems.
• Possess ability to follow through on requests, meet deadlines, manage multiple priorities, and provide the highest level of customer service.
• Ability to work independently.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Ability to work nights and weekends as needed.

Responsibilities

• Coordinates program activities to meet YMCA objectives.
• Expands programs within the community in accordance with strategic and operating plans.
• Assists with the implementation, development, and monitoring of all programs.
• Assists with management of program budget.
• Assists with the implementation of program marketing materials.
• Assists in recruiting volunteers.
• Assists in staff and participant development.
• Assists in facility(s) and offices clean, neat and organized.
• Promotes character development in all programs.
• Carries out special projects as assigned.

Skills

Verbal and written communication

Interpersonal skills

Time management

Customer service

Independent work

Diversity & inclusion

Problem-solving

Education

Associate’s degree or equivalent

Tools

CRM systems

Point of Sale systems

Microsoft Word/Excel/Outlook

Google Workspace

Job description

Job Title: Membership/Housing Program Coordinator

Reports to: Program Director

Pay Grade: 7

Job Type: Full Time, Nonexempt

POSITION SUMMARY:

Assists in the development, implementation, and evaluation of programs.

OUR CULTURE:

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS:

• Coordinates program activities to meet YMCA objectives.
• Expands programs within the community in accordance with strategic and operating plans.
• Assists with the implementation, development, and monitoring of all programs.
• Assists with management of program budget.
• Assists with the implementation of program marketing materials.
• Assists in recruiting volunteers.
• Assists in staff and participant development.
• Assists in facility(s) and offices clean, neat and organized.
• Promotes character development in all programs.
• Carries out special projects as assigned.

LEADERSHIP COMPETENCIES:

• Values
• Functional Expertise
• Relationships
• Communication
• Decision Making

QUALIFICATIONS:

• Minimum of 21 years of age.
• Associate’s degree in related field or equivalent preferred.
• Minimum of one year of experience working in related program or field.
• Excellent verbal and written communication skills.
• Excellent interpersonal and problem-solving skills.
• Proficiency in Microsoft Word, Excel, Outlook, Google, Social Media and CRM systems for lead generation as well as the ability to become proficient in point of sales systems.
• Possess ability to follow through on requests, meet deadlines, manage multiple priorities, and provide the highest level of customer service.
• Ability to work independently.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Ability to work nights and weekends as needed.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The employee needs sufficient strength, agility, and mobility to perform essential functions and to safely supervise program activities.
• While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
• The employee frequently is required to sit and reach and must be able to move around the work environment.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
• The noise level in the work environment is usually moderate.
• Current driver’s license and access to reliable vehicle for transportation.
• The work is performed both indoors and out, and may require travel to various locations. While performing the duties of this job the employee is exposed to weather conditions prevalent at the time.