Program Director- Membership

YMC; Lock Haven (Clinton County); On-site; USD 32,000 - 45,000; Full time

Job summary

YMCA is seeking a Program Coordinator to develop, organize and implement high-quality YMCA programs in the Clinton County/Lock Haven area. The role involves directing activities, supervising staff and volunteers, expanding programs, and coordinating registrations and community partnerships.

Qualifications include a Bachelor's degree or equivalent, 1–2 years of related experience, supervisory skills, strong computer skills, and YMCA certifications.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 1–2 years related experience preferred.
• Previous supervisory skills in customer service preferred.
• Excellent personal computer skills and experience with standard business software.
• Minimum age of 21 may apply; other requirements within 30 days of hire.

Responsibilities

• Directs and supervises program activities to meet community needs and YMCA objectives.
• Recruits, hires, trains, develops, schedules and directs staff and volunteers; reviews performance.
• Establishes new program activities and expands programs within the community.
• Assists in marketing and distribution of program information and registrations.
• Develops and maintains collaborative relationships with community organizations.
• Develops and monitors program budgets to meet fiscal objectives.
• Coordinates use of facilities for program activities and events.
• Assists in YMCA fund-raising activities and special events.
• Models relationship-building; responds to member and community inquiries promptly.
• May assist with Program Committee meetings.
• Compiles program statistics and evaluates participation and effectiveness.
• Performs other duties as assigned.

Skills

Supervisory experience

Customer service

PC skills

Diversity engagement

Education

Bachelor's degree in related field or equivalent

Job description

Description

OUR CULTURE:

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

POSITION SUMMARY:

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Develops, organizes and implements high quality YMCA program(s).

ESSENTIAL FUNCTIONS:

1. Directs and supervises program activities to meet the needs of the community and fulfill YMCA objectives.

2. Recruits, hires, trains, develops, schedules and directs staff and volunteers as needed. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals.

3. Establishes new program activities and expands program within the community in accordance with strategic and operating plans.

4. Assists in the marketing and distribution of program information, may organize and schedule program registrations. May review and process program scholarship applications.

5. Develops and maintains collaborative relationships with community organizations.

6. Develops and monitors program budget to meet fiscal objectives.

7. Coordinates use of facilities for program activities and events.

8. Assists in YMCA fund raising activities and special events.

9. Models relationship-building skills in all interactions. Responds to all member and community inquiries and complaints in timely manner.

10. May assist with Program Committee meetings.

11. Compiles program statistics. Monitors and evaluates the effectiveness of and participation in programs.

12. Performs other duties as assigned.

Requirements

QUALIFICATIONS:

1. Bachelor's degree in related field or equivalent combination of education and experience.

2. One to two years related experience preferred.

3. Previous supervisory skills in customer service preferred.

4. Excellent personal computer skills and experience with standard business software.

5. Minimum age requirements may apply; for example, minimum age of 21.

6. Typical requirements within 30 days of hire include: completion of: Child Abuse Prevention for Supervisory Staff; Working with Program Volunteers; CPR; First Aid; AED; Bloodborne Pathogens.

7. Completion of YMCA program-specific certifications.

8. Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

WORK ENVIRONMENT & PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.

Sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations (depending upon the programs).