Membership Growth & Guest Experience Specialist

F45 Training CP006504; San Diego (CA); On-site; USD 28,000 - 42,000; Full time

Job summary

UFC GYM in San Diego is seeking a Membership Specialist to provide a welcoming, informative and entertaining experience for members and guests while driving potential members into the gym and delivering industry-leading customer services. This role targets personal revenue goals through internal and external prospecting and strong relationship building.

The Membership Specialist will lead generation, book appointments, present membership options, and conduct gym tours to drive enrollments and PT

Qualifications

• In-depth knowledge of sales practices.
• Excellent customer service skills.
• Strong interpersonal communication abilities.
• Independent, self-starter with strong organizational skills.

Responsibilities

• Lead generation and appointment booking through external and internal marketing and prospecting; meet monthly appointment and guest goals.
• Present membership options using company-approved presentations; ensure manager introduction before closing.
• Conduct tours and demonstrations; translate tours into enrollments and cross-sales (PT).
• Hit personal sales revenue targets and manage guest and member relations; assist in retention and cancellations.

Skills

Sales skills

Customer service

Interpersonal skills

Team player

Organizational skills

Self-starter

Education

High school diploma or GED

Job description

UFC GYM in San Diego is seeking a Membership Specialist to provide a welcoming, informative and entertaining experience for members and guests while driving potential members into the gym and delivering industry-leading customer services. This role targets personal revenue goals through internal and external prospecting and strong relationship building.

The Membership Specialist will lead generation, book appointments, present membership options, and conduct gym tours to drive enrollments and PT