Membership Growth & Club Operations Lead

US Fitness; Alpharetta (GA); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Free club membership

Discounts on training

Employee referral bonus

In-house Certification

Full-time benefits

Job summary

US Fitness is seeking an energetic Assistant General Manager to help drive membership growth and oversee club operations. You will coach the membership team, support front desk and housekeeping, and partner with the GM to deliver an outstanding member experience every day.

If you enjoy people-first leadership with a passion for sales, operations, and building strong teams, this role is for you. The position requires flexible hours including mornings, evenings, and weekends.

Qualifications

• High School Diploma or GED.
• Strong selling and coaching skills.
• CPR/AED certification (or willingness to obtain within 30 days).
• Preferred: Bachelor's degree (exercise science, business, or related) and 2+ years' sales/management experience.
• Excellent communication, leadership, organization, and a friendly, professional presence.
• Comfortable using basic computer systems (MS Office, CRM/sales tracking).

Responsibilities

• Lead and coach the membership team to drive sales and revenue goals.
• Recruit, hire, train, and develop membership consultants and staff.
• Manage daily club operations; act as Manager-on-Duty when needed.
• Oversee at least one department (scheduling, performance, hiring, discipline).
• Host tours, convert prospects, and ensure onboarding & paperwork.
• Track leads, generate reports, and support marketing/outreach.
• Maintain high standards for member service, safety, and club appearance.
• Work flexible hours including early mornings, evenings, and weekends.

Skills

Sales leadership

Coaching

CRM familiarity

MS Office

Communication

Education

Bachelor's degree (exercise science, business, or related)

Tools

CRM systems

MS Office

Job description

US Fitness is seeking an energetic Assistant General Manager to help drive membership growth and oversee club operations. You will coach the membership team, support front desk and housekeeping, and partner with the GM to deliver an outstanding member experience every day.

If you enjoy people-first leadership with a passion for sales, operations, and building strong teams, this role is for you. The position requires flexible hours including mornings, evenings, and weekends.