Membership Experience Associate

Walmart; Temple (PA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Company-paid life insurance

Paid time off (PTO)

Parental leave

Job summary

Walmart Sam's Club in Temple, PA is seeking a Member Services Associate to explain membership benefits, assist with purchases, and process upgrades and credit accounts. You will handle order fulfillment, scanning, packing, and ensure accuracy of invoices while keeping a focus on safety and member satisfaction.

You will deliver friendly service, help Members make informed purchasing decisions, and support the team in achieving membership goals.

Qualifications

• Provide information on Membership benefits and promote value of Walmart products and services
• Assist with Memberships upgrades and credit accounts
• Coordinate order fulfillment and ensure accuracy of orders and invoices

Responsibilities

• Help Members with purchasing decisions and locate merchandise
• Process Memberships upgrades and credit applications
• Safely handle and dispose of hazardous materials following company guidelines (as required)
• Complete safety sweeps and follow forklift/cargo handling procedures
• Deliver high-quality customer service and resolve issues promptly

Skills

Customer service

Membership information

Order fulfillment

Safety compliance

Tools

Scanning items

Forklift procedures

Job description

Walmart Sam's Club in Temple, PA is seeking a Member Services Associate to explain membership benefits, assist with purchases, and process upgrades and credit accounts. You will handle order fulfillment, scanning, packing, and ensure accuracy of invoices while keeping a focus on safety and member satisfaction.

You will deliver friendly service, help Members make informed purchasing decisions, and support the team in achieving membership goals.