Membership Engagement & Events Coordinator

Sinai Temple; Los Angeles (CA); On-site; USD 71,000 - 74,000; Full time

Benefits offered by this job

Full health coverage

Vision coverage

Dental coverage

Flexible hours

Job summary

Sinai Temple in Los Angeles, CA is seeking a full-time Membership Engagement & Events Coordinator to lead member recruitment, retention, and community-building efforts.

You will design onboarding, manage micro-communities, coordinate programming for diverse groups, and partner with clergy and staff to ensure engaging, meaningful experiences for members and prospective members alike.

Qualifications

• Creative thinker with ability to develop programs for diverse member groups.
• Strong communication skills, both written and verbal, with a warm, professional demeanor.
• Ability to work independently, manage multiple projects, and meet deadlines.

Responsibilities

• Plan and implement onboarding for new members and maintain dues data in Excel.
• Develop micro-communities and professional affinity groups.
• Coordinate and staff Sinai Temple events and programs from start to finish.
• Collaborate with clergy and staff to market engagement opportunities.

Skills

Creative thinking

Self-motivation

Attention to detail

Positive attitude

Verbal & written communication

Warm, engaging personality

Flexibility & energy

Problem solving

Team player

Self-reflection

Feedback management

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Outlook

Google Forms

Registration platforms

Social media

Job description

Position: Membership Engagement & Events Coordinator

Dept: Administration [Membership]

Type: Full-Time, Exempt

POSITION SUMMARY

Under the direction of the Program Director and Senior Clergy, this full-time position will play a pivotal role in meeting the needs of our Temple members. Through both relationship building efforts and the planning and implementation of diverse programs designed to meet the needs of identified micro-communities, this position will be on the front lines of membership recruitment, membership retention and relationship building.

S/he will have an integral role in creating processes that support and build an ecosystem at Sinai Temple where both current members and prospective members experience Sinai as their second home- a place where they are known by name, feel connected to a micro-community of like minded people, and feel supported through life’s peaks and valleys.

The individual in this position will exercise independent judgement and discretion on important items, including: the planning and implementation of opportunities for social, professional and spiritual growth for multiple groups at Sinai Temple, including, but not limited to: individuals and couples in their 20s and 30s; “Empty Nesters”- individuals with young adult children, growing families, and others. In this role, this individual will support the planning and execution of diverse Sinai Temple events. S/he will resourcefully problem-solve, be a welcoming and warm presence for our constituents and ensure a positive and meaningful experience for program participants.

PRIMARY DUTIES

MEMBERSHIP ENGAGEMENT- RELATIONSHIP BUILDING

• Collaborate and brainstorm with Senior Clergy on strategic approaches related to membership recruitment, engagement, and retention.
• Develop and implement an effective onboarding program, welcoming new members into the Sinai Temple community
  • Conduct new member intake conversation and guide new members through the enrollment process
  • Input and maintain accurate new member dues information in Excel
  • Meaningful data collection on new members- identify what they are looking for from a synagogue and use that information to proactively connect them with the appropriate interest groups within our community
  • Coordinate a New Member Mentor Program, thoughtfully pairing new members with established members to help them navigate synagogue life
  • Connect new members to clergy and staff in an intentional and thoughtful manner
  • Develop intentional efforts for Year #2 members

• Create and implement new member orientation experiences (building tour, clergy/staff meet and greet, overview of opportunities, welcome bags, etc)
• Develop micro communities and relational networks
  • Launch 2-4 professional affinity groups (e.g., medical, legal/finance, entertainment/real estate, education/ nonprofit, etc.).
  • Intentionally facilitate connections between members to foster personal g

• Share relevant information about members (pastoral, fundraising etc) to Executive Director and clergy.
• Attend and support Membership Committee meetings.

MEMBERSHIP ENGAGEMENT THROUGH PROGRAMMING

In collaboration with the Program Director, conceptualize, plan, implement and evaluate demographic specific programs to meet diverse needs and wants, supporting the relationship building.

• Serve as the primary point of contact for the ATID community, with a strong understanding of and connection to the experiences, interests, and needs of members in their 20s and 30s.
• Coordinate run monthly Ted(z”l)& Hedy(z”l)Orden and FamilyFriday Night Lives

• Create, update, send weekly newsletter to the ATID community

• Assist with execution of community wide events and programs (e.g., High Holy Days, Purim Carnival, Community Seder, etc.)
• Plan and coordinate Micro-Community events throughout the year, each designed to engage specific member demographics or life stages (i.e. young professionals, empty nesters, etc.)

• Work collaboratively with Temple Communications Manager to effectively market all engagement opportunities for members, including eblasts, social media promos and more
• Act as Staff Point at Sinai Temple events ensuring that programming runs smoothly from start to finish
• Converse comfortably with the public in an outgoing, friendly, and professional manner

ADDITIONAL DUTIES

• Be available to Executive Director as needed for emergent projects and assignments.
• Attend High Holy Day services to assist with smooth implementation of HHD operation.
• Attend and monitor at Shabbat services once a month - to be pre-arranged

• Attend weekly staff meetings

POSITION QUALIFICATIONS

• Creative thinker
• Self-motivated, takes pride in his/her work
• Ability to complete tasks with minimal “hand-holding”
• Detail oriented and committed to quality
• Positive attitude
• Genuine interest and enthusiasm for the mission and activities of Sinai Temple
• Excellent oral and written communications skills
• Warm, engaging personality
• Flexible and energetic
• Adept problem-solver
• Team player and have the ability to work well with little or no supervision under pressure
• Aptitude for self-reflection to the betterment of events
• Capability to deal well with criticism and feedback

TECHNOLOGY REQUIREMENTS

• Proficiency with Microsoft Office, especially Word, Excel and Outlook
• Comfort with social media
• Comfort with google forms, registration platforms, etc.

MINIMUM EDUCATION: Bachelor's degree

SALARY & BENEFITS: Compensation commensurate with experience with generous benefits package including full health, vision, and dental coverage. Range: $70,500-$73,500

Hours are flexible, will vary each week and will include some weekends and evenings.

Contact person: Hannah Buckland, Membership Engagement, at [e-mail].

No phone calls, please.

Sinai Temple is an equal opportunity employer. It considers applicants for all positions without regard to race, color, sex, national origin, age, or any other characteristics protected by applicable state or federal law. This job description is subject to change by management. Reasonable accommodationwill be made in accordancewith the law.