Membership & Engagement Coordinator ADMINISTRATOR III

State of Maryland; Maryland; Hybrid; USD 60,000 - 90,000; Full time

Job summary

Maryland Department of Labor in Baltimore is seeking a seasoned professional to lead membership engagement and governance operations for the Governor’s Workforce Development Board. Responsibilities include recruitment, onboarding, and ongoing engagement while ensuring compliance with federal and State requirements.

This hybrid role requires coordinating board and committee meetings, maintaining records, and communicating GWDB initiatives to stakeholders.

Qualifications

• Two years of professional experience coordinating meetings, stakeholder engagement, board or committee operations, governance, project management, communications, event planning, and/or related administrative functions.
• Two years of experience working within government, workforce development, economic development, higher education, or a nonprofit organization.
• Substitutions for education/experience as allowed by policy may apply.

Responsibilities

• Lead board member appointments and compliance, coordinating with the Governor’s Appointments Office.
• Manage end-to-end appointments process, onboarding new members, and offboarding departing members.
• Coordinate logistics for quarterly board and committee meetings, in-person or hybrid.
• Maintain records, attendance, minutes, and follow-up communications.
• Oversee Boardable engagement, social media, and external communications for GWDB initiatives.
• Develop onboarding materials and sessions for new board members.

Skills

Meeting coordination

Stakeholder engagement

Governance

Project management

Communications

Event planning

Education

High school diploma

Bachelor’s degree

Master’s degree

Tools

Boardable

Job description

Introduction

The Governor’s Workforce Development Board (GWDB) serves as the Governor’s chief strategy and policy-making body for workforce development in Maryland. The GWDB brings together leaders from business, labor, education, community organizations, and government to collaborate on business-driven workforce strategies that strengthen Maryland’s economic competitiveness and expand pathways to work, wages, and wealth for all Marylanders.

GRADE

STD0018

LOCATION OF POSITION

This position is located in downtown Baltimore near the Inner Harbor at 100 S. Charles Street, Baltimore, MD 21201. This is a hybrid position that requires employees to work both in office and remotely. Employees are required to work in the office a minimum of three (3) days per week.

Main Purpose of Job

The purpose of this position is to lead the Board's membership engagement and governance operations by managing the recruitment, appointment, onboarding, and ongoing engagement of Governor-appointed Board members while ensuring compliance with federal and State membership requirements. This position also coordinates Board and committee meetings, develops communications and member resources, and supports initiatives that foster an informed, engaged, and effective governing board.

POSITION DUTIES

Board Member Appointments And Compliance

• Support strategic outreach and recruitment efforts to identify, engage, and recommend prospective members for the Maryland Governor’s Workforce Development Board, with a focus on meeting statutory representation requirements and advancing diversity across regions and priority sectors.
• Serve as the primary point of coordination with the Governor’s Appointments Office on all board appointments, reappointments, and resignations.
• Manage the end-to-end appointments process, including tracking and outreach to prospects, submission of forms, onboarding new members, and coordinating offboarding for departing members.
• Ensure timely preparation and submission of all required documentation related to board appointments and compliance with State processes.
• Maintain and manage the official GWDB membership roster, ensuring accuracy of member data, term dates, committee assignments, and contact information.
• Track and monitor board composition to ensure compliance with federal (e.g., WIOA) and State of Maryland (e.g. Executive Order) membership requirements, flagging gaps and supporting proactive recruitment.

Board And Committee Meetings Coordination And Preparation

• Coordinate and assist in the execution of logistics for quarterly board meetings and committee meetings, including scouting locations for in-person or hybrid meetings, drafting materials in collaboration with staff and leadership team, preparing and distributing materials, and supporting day-of meeting operations (virtual and in-person).
• Provide administrative and operational support for board meetings, including maintaining records, tracking attendance, documenting public meeting minutes, documenting follow-up actions, and drafting post-meeting follow-up communications.

Board Member Engagement And Communications

• Manage Boardable member engagement platform, including keeping materials and calendar up to date.
• Develop and manage social media and external communications to promote GWDB initiatives, highlight board activities, and engage prospective members and stakeholders
• Develop and maintain a professional development calendar for board members, including coordinating member completion of required annual ethics training organized by the Maryland State Ethics Commission.

Board Member Onboarding

• Design, implement, and continuously improve an onboarding process and associated documents, tools, resources etc. for new board members, including refinement of onboarding materials, hosting orientation sessions, and guidance on roles, responsibilities, and expectations.

Minimum Qualifications

Education: Graduation from an accredited high school or possession of a high sheet equivalency certificate.

Experience: Six years of administrative staff or professional work.

Notes

• Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
• Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.
• Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

Selective Qualifications

Applicants must meet all selective qualifications in addition to the minimum qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

• Two (2) years of professional experience coordinating meetings, stakeholder engagement, board or committee operations, governance, project management, communications, event planning, and/or related administrative functions.
• Two (2) years of experience working within government, workforce development, economic development, higher education, or a nonprofit organization.

Desired Or Preferred Qualifications

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

• Knowledge of State Workforce Development Board required functions, governance principles, public meeting requirements, or membership compliance.
• Experience with constituent or membership management systems (e.g., Boardable).
• Experience working within government, workforce development, economic development, higher education, or a nonprofit organization.
• A Bachelor’s degree from an accredited college or university.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Special Requirements

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (LABOR/DUI) to determine whether any monies are owed to LABOR/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

This is a Management Service position and serves at the pleasure of the Appointing Authority.

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information in the job duty section on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable.

For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incorrect application forms will not be accepted.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

Benefits

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. Paid Family Medical Leave and Leave accruals.

Maryland Department of Labor is an equal opportunity employer. It is the policy of LABOR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.