Membership & Donor Services Coordinator

Florida State University; Sarasota (FL); On-site; USD 33,000 - 40,000; Full time

Job summary

Florida State University’s Ringling Museum of Art in Sarasota seeks a Membership Services Coordinator to support members and donors, assist withMembership events, and manage communications and renewals. You will work across departments to ensure smooth event logistics and data accuracy, while coordinating volunteers and supplies.

The role emphasizes strong customer service, organizational skills, and the ability to manage multiple priorities in a fast-paced museum setting.

Qualifications

• High school diploma or equivalent is required with four years' experience or equivalent combination of education and experience.
• Higher education can substitute for experience at the equivalent rate.

Responsibilities

• Provides general assistance and stewardship to members and donors; answers inquiries via phone, email, and in person.
• Implements Membership events and activities; coordinates timelines and logistics with other departments.
• Manages mailings, communications, and membership renewals, and produces mailing lists and membership cards.
• Backups for Membership & Development Data Manager; exports data into spreadsheets and maintains membership databases.
• Provides administrative support across Membership & Development; orders supplies, processes requisitions, and oversees volunteers.

Skills

Customer service

Hospitality

Guest experience

Organization

Communication

Multilingual

Salesforce

Tessitura

Critical thinking

Relationship building

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Excel

Outlook

Job description

Florida State University’s Ringling Museum of Art in Sarasota seeks a Membership Services Coordinator to support members and donors, assist withMembership events, and manage communications and renewals. You will work across departments to ensure smooth event logistics and data accuracy, while coordinating volunteers and supplies.

The role emphasizes strong customer service, organizational skills, and the ability to manage multiple priorities in a fast-paced museum setting.