MEMBERSHIP DIRECTOR

Crunch; New York, Hoboken (NY, NJ); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Bonuses/commissions

Complimentary gym membership (nation‑w

Employee discounts on services and pro

Job summary

Crunch, a No Judgment Gym, is seeking a Membership Director in New York to lead the sales team, drive member sign‑ups and deliver exceptional client service in alignment with Crunch’s philosophy.

The role offers an hourly rate up to $20/hr plus monthly commissions and bonuses, with earning potential up to $120k. Benefits include group health insurance, disability and life coverage after eligibility, plus opportunities for upward mobility within a growing company.

Qualifications

• Exceptional sales skills.
• Self and team motivator.
• Strong desire to succeed and grow.
• Impeccable customer service skills.

Responsibilities

• Hire, train and develop sales team.
• Provide tools, coaching and day-to-day motivation to hit or exceed quotas.
• Create daily task list and goals to stay on pace for index.
• Monitor daily workflow and ensure monthly sales planner is completed.
• Conduct daily meetings with staff to discuss goals and provide support; follow-up on tours and presentations.
• Ensure personal training is offered at point of sale in line with Crunch philosophy; assist in sales for other reps.
• Coordinate marketing, promotions and events with GM.
• Inspect and supervise prospecting systems to ensure full operation (guest passes, registrations, calls).
• Reach and surpass team and personal sales goals regularly.
• Prospect via referrals, forms, cold calls, flyers, guest traffic, inquiries, etc.
• Exhibit extensive knowledge of Crunch’s services and facilities.
• Foster a friendly, professional atmosphere for members and guests; enforce policies.

Skills

Sales skills

Team leadership

Coaching

Customer service

Job description

Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment.

Looking to combine work, fitness and fun? Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Crunch boasts state-of-the-art facilities and mixes fun and fitness to make for the ideal work environment. We're looking for a Membership Director with a burning desire to succeed, are extremely client oriented, highly motivated, love developing a meaningful rapport with your clients and communicating with piercing persuasiveness. This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization. The position offers excellent hourly pay, along with a very competitive, solid commission and bonus structure. One of the best plans in the industry! The right candidate will have a great opportunity for upward mobility.

Position Title:

Membership Director

Reports to:

General Manager, Regional Director of Sales

Compensation:

Hourly rate up to $20/hr plus opportunity to earn monthly commissions and bonus. Earning potential is $120k

• Top compensation plan of any commercial gym including guaranteed added compensation within the first 60 days.
• Huge GROWTH opportunity across multiple markets
• Continued fitness and sales education
• Complimentary gym membership at any nationwide Crunch location
• Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more
• Benefits for eligible full-time employees including group health insurance, disability insurance, life insurance and others after meeting a waiting period
• Complimentary dotFIT nutrition program
• Complimentary CPR/AED re-certifications
• Semi-annual team activities
• Annual contests and recognition
• Discounts on services, products, and much more!

Responsibilities:

PRIMARY

• Help General Manager hire, train and develop sales team
• Ensure sales team is provided with tools, coaching and day-to-day motivation to hit or exceed individual quotas on a monthly basis
• Create daily task list and goals to ensure team keeps on pace for index
• Monitor daily work flow and confirm monthly sales planner is fully completed
• Conduct daily meetings with staff to discuss goals and provide support Follow-up with staff regarding each tour and presentation
• Ensure that the selling of personal training are offered at point of sale in line with Crunch philosophy Assist in execution of sales for other sales reps
• Coordinate marketing, promotional, and special events with GM
• Support all new systems and assist with execution of rolling out new programs Inspect and supervise all prospecting systems to ensure they are in full operation: guest passes, old guest registers, appointments, calls,
• Reach and surpass team and personal sales goals on a consistent basis
• Prospect via member referrals, Welcome to Crunch forms, cold calls, approved flyers, guest traffic, phone inquiries, street reach, etc.
• Exhibit extensive knowledge of Crunch’s services and facilities
• Foster a friendly, professional and organized atmosphere for members and guests Communicate and enforce all policies, procedures and standards
• Follow all policies and procedures in Employee Handbook

SECONDARY

• Prospect via member referrals, Welcome to Crunch forms, cold calls, approved flyers, guest traffic, phone inquiries, street reach, etc.
• Exhibit extensive knowledge of Crunch’s services and facilities
• Foster a friendly, professional and organized atmosphere for members and guests Communicate and enforce all policies, procedures and standards
• Follow all policies and procedures in Employee Handbook

MEETINGS

• Daily meetings with sales staff
• Daily “One Minute Meetings” with Club Management
• Weekly Club Management Meeting
• Monthly Marketing Meeting
• Employee Training and/or Certifications, to be decided by Regional Director of Sales

Requirements:

• Exceptional sales skills
• Self and team motivator
• Strong desire to succeed and grow
• Daily Training and Development of sales staffImpeccable customer service skills

*Above description may be subject to change or alter at anytime

Crunch believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin or ancestry, sexual orientation, gender identity, gender expression, transgender status or any other basis protected by federal, state or local law or ordinance or regulation. Equal employment opportunities will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Crunch will provide reasonable accommodation to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.