Membership Development Representative (Scottsdale, AZ)

Arrowhead Credit Union Careers; Scottsdale (AZ); On-site; USD 62,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

401K with company match

Paid time off

Job summary

Arrowhead Credit Union is seeking a Membership Development Representative in Scottsdale, AZ. You will build relationships, host events, and promote membership growth while delivering consultative services to members across branches and communities.

The role requires a valid driver's license and travel as needed; starting pay is $68,472.22 annually with weekly pay and strong benefits.

Qualifications

• 1–3 years of consultative sales or service experience required.
• Strong communication and relationship-building skills.
• Must have a valid driver's license and an insured vehicle.

Responsibilities

• Provides exceptional member service; uses Service Standards in every work-related interaction.
• Actively participates in meeting department-level goals and supporting organizational development goals.
• Develops relationships with members and non-members to uncover financial needs and goals, provide sound financial solutions, and make appropriate product recommendations.

Skills

Service minded

Advanced communication

Advanced problem solving

Advanced project management

Intermediate

Education

High school or higher

Job description

Job Details

Posting Details

• Posted on November 5, 2026

Locations

• Scottsdale, AZ 85251, USA
• Membership Development
• Full-Time
• Requisition #: MEMBE003666

Description

Are you excellent at connecting with people? Do you love creating and developing relationships (business and community)? If so, we want to talk with you!

A Membership Development Representative embodies the Arrowhead service culture and represents the organization throughout our communities, increasing branch awareness and membership growth. Working closely with other members of the team and local branch teams, Membership Development Specialists plan events that generate new leads, provide consultative services to new and existing members, develop new memberships, and deepen existing member engagement.

You must have a valid driver's license and an insured vehicle to qualify.

Essential Functions and Responsibilities

• Provides exceptional member service; uses Service Standards in every work-related interaction.
• Actively participates in meeting department-level goals and supporting organizational development goals.
• Develops relationships with members and non-members to uncover financial needs and goals, provide sound financial solutions, and make appropriate product recommendations, aiming to increase loyalty and improve engagement and retention of members and business relationships.
• Delivers consultative services to members regarding the Credit Union’s products and services by assessing the member’s needs, employing effective listening and interviewing skills, addressing their concerns, and gaining agreement.
• Develops and hosts dynamic events within assigned accounts while enthusiastically promoting the benefit of Arrowhead Credit Union membership to existing and potential members in business-to-consumer settings. Expertly hosts events in a variety of forums, including in-person and virtually.
• Actively seeks opportunities to grow Credit Union awareness and membership through business relationship visits, promotional campaigns, and community events.
• Accountable for obtaining accurate information necessary to open memberships. Answers member inquiries and provides information promptly and in accordance with Credit Union policy.
• Coordinates and supervises Credit Union staff while assisting at events and presentations while fostering a “One Team” environment.
• Develops and maintains a close partnership with assigned branches, including frequent communication via email, phone calls, virtual format, and face-to-face meetings; training; and follow through on leads and requests to ensure a “One Team” atmosphere.
• Independently manages daily, weekly, and monthly activities focused on maximizing interactions within the communities we serve and meeting or exceeding organization growth objectives.
• Manages monthly expense budget, and is a good steward of the Credit Union’s funds and resources.
• Requires frequent local and regional travel. Maintains a flexible schedule and the willingness/ability to work extended or non-traditional business hours as needed to perform the position's essential functions.

Benefits Include:

(not a complete list)

Wellbeing

• Weekly pay
• 401K Retirement Savings Plan with company match
• Paid time off accrual begins upon hire, 15 paid vacation days, 11 paid holidays
• Paid sick leave (and increases with tenure!)
• Company-provided life insurance at twice your annual salary
• Financial Education Programs
• DoorDash DashPass

Health

• Medical, Dental, and Vision Insurance for part-time and full-time employees
• Modern Health
• Care.com subscription
• Teladoc

Career Development

• Career development opportunities
• Team members are eligible to apply for assistance with educational expenses through ArrowHeart's scholarship program.

To learn more about Arrowhead Credit Union and our service culture, visit our Career page , and our ArrowHeart Foundation

Starting Pay Rate: $68,472.22 / annually

Qualifications

Skills

Required

Service Minded Advanced Communication Skills Advanced Problem Solver/Solution Seeker Advanced Project Management Intermediate

Preferred

Bilingual (Spanish speaking) Intermediate

Education

Required

High School or better.

Experience

Required

1-3 years: A minimum of one (1) year experience in a consultative sales or service role required. Demonstrated successful work experience in a professional environment. Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.