Entry Level -Associate Member Relationship Specialist (Part-time Teller 1) Bullhead City, AZ

Arrowhead Credit Union Careers; Bullhead City (AZ); Sur place; USD 31 000 - 44 000; Temps partiel

Avantages offerts par ce poste

Weekly pay

401K Retirement Savings Plan with公司

Paid time off accrual begins upon hire

Paid sick leave

Life insurance at up to twice your年度薪資

Educational assistance/Scholarship

DoorDash DashPass

Medical, Dental, and Vision Insurance

Résumé du poste

Arrowhead Credit Union seeks an entry-level Associate Member Relationship Specialist (Teller 1) at our Bullhead City branch. You will deliver friendly, face-to-face service and support members with routine transactions while learning about memberships and loans.

Hours vary, with weekday and Saturday shifts. This role emphasizes excellent service, growth opportunities, and a supportive team environment within a community-focused credit union.

Qualifications

• High School diploma or better is required.
• 1 year of customer-service experience is preferred.
• Spanish bilingual skills are a plus.

Responsabilités

• Provide exceptional member service in person at the branch.
• Assist with routine transactions and service requests with accuracy.
• Promote credit union products and refer members to partners as appropriate.
• Maintain data accuracy, cash handling, and branch safety routines.

Connaissances

Computer Skills

Multi-tasking

Basic Math Skills

Communication Skills

Cash and Negotiable Handling

Service Minded

Problem Solver/Solution Seeker

Formation

High School or better

Description du poste

Job Details

Posting Details

• Posted on November 5, 2026

Locations

Showing 1 location

Bullhead City, AZ 86442, USA

• On-site
• Rate: $25 USD per hour
• Branch
• Part-Time
• Requisition #: ENTRY003665

Description

If you are warm, caring, friendly, and passionate about providing excellent service and looking for an entry-level position that promises career development - we want to talk to you. We are currently looking for Customer Service Superstars to join our Team!

An Associate Member Relationship Specialist (Teller 1) provides exceptional face-to-face member service in our branch locations.

Position hours vary between:

• 8:30 am - 5:30 pm Monday through Friday
• 8:30 am - 2:30 pm Saturday

This opportunity is ideal if you are:

• Excited about providing amazing service to our members and the community.
• Looking for a position that will establish and grow your career.
• Interested in learning how to open financial memberships and assist with loan requests.
• Passionate about financial education and finding solutions.

Essential Functions and Responsibilities

• Personally, provides exceptional member service; uses Service Standards in every work-related interaction.
• Actively participates in meeting the goals of the department and the Credit Union.
• Provides excellent service by using a positive and professional tone to assist members and team members accurately, thoroughly, and as efficiently as possible while maintaining consistent and friendly service.
• Uses organizational tools and techniques to complete tasks on time and successfully manage multiple competing priorities simultaneously.

Service

• Assists members with routine transactions and service requests, including but not limited to; positively identifying individuals, negotiating checks, receiving deposits, card services, etc.
• Assists with member research and problem resolution.
• Accurately completes member service requests, and places proper attention to data accuracy, policies and procedures, cash management and balancing, and branch safety/security routines.
• Works within given limits and authority; proactively seeks supervisory assistance as needed.
• Promotes credit union products and services and actively refers members to credit union partners as appropriate.
• Has an open mind; can conceptualize and proactively solve problems in pursuit of exemplary service to members, teammates, and the organization.
• Is courageous and willing to make decisions that result in positive member outcomes.

Development

• Exemplifies the attitude, aptitude, and ability to learn quickly and efficiently while showing assertiveness in personal development.
• Successfully completes all learning events and academies on schedule, effectively communicating with mentors and leaders with the purpose of achieving learning objectives.
• Actively participates in organizational projects and promotions; Develops a thorough knowledge of credit union products, services, rates, and partnerships.
• Suggests and participates in credit union community service opportunities and events.
• Maintains a working knowledge of Bank Secrecy Act (BSA), Anti-Money Laundering (AML) and Office of Foreign Asset Controls (OFAC) and complies with all laws and regulations applicable to area of responsibility.
• Regular and predictable attendance and punctuality.
• Other duties as assigned and deemed necessary by Supervisor to achieve the goals of the department and the Credit Union.

No aggressive sales goals – our focus is serving Members.

Benefits Include:

(not a complete list)

Wellbeing

• Weekly pay
• 401K Retirement Savings Plan with company match
• Paid time off accrual begins upon hire
• Paid sick leave
• Company-provided life insurance at up to twice your annual salary
• Financial Education Programs
• DoorDash DashPass

Health

• Medical, Dental, and Vision Insurance for part-time and full-time employees
• Modern Health
• Care.com subscription
• Teladoc
• Pet Insurance

Career Development

• Career development opportunities
• Team members are eligible to apply for assistance with educational expenses through ArrowHeart's scholarship program.

To learn more about Arrowhead Credit Union and our service culture, visit our Career page, and our ArrowHeart Foundation.

Pay range

Minimum: $22.32/hour | Midpoint: $27.22/hour | Maximum: $32.12/hour

Qualifications

Skills

Required

• Computer Skills Intermediate
• Multi-tasking Intermediate
• Basic Math Skills Intermediate
• Communication Skills Intermediate
• Cash and Negotiable Handling Intermediate
• Service Minded Advanced
• Problem Solver/Solution Seeker Intermediate

Preferred

• Bilingual (Spanish speaking) Advanced

Motivations

Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

Education

High School or better.

Experience

1 year: A minimum of one (1) year of experience in a customer-service/customer-focused role is strongly preferred.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.