Membership Data Product Manager | Lifecycle & Personalization

Photon; Boston (MA); On-site; USD 120,000 - 190,000; Full time

Job summary

Photon is seeking a Data Product Manager to own the vision, roadmap and requirements for trusted data capabilities on the Databricks platform. This role connects membership strategy to reusable products that support acquisition, onboarding, engagement, renewal and lifetime value.

You will partner with data, engineering and analytics teams to deliver secure, reusable data products, define KPIs, ensure privacy and governance, and drive adoption and measurable outcomes across the member lifecycle.

Qualifications

• 5+ years of relevant product management, data product, analytics product or comparable experience.
• Bachelor's degree in a related field, or equivalent practical experience.
• Experience owning product vision, discovery, roadmap, prioritization, requirements, launch readiness, adoption and outcome measurement.
• Hands-on working knowledge of Databricks and modern lakehouse concepts, including governed data products, pipelines, semantic layers, data quality, lineage and self-service consumption.
• Ability to partner effectively with data engineering, analytics, data science, architecture, security, privacy and business teams.
• Ability to define product outcomes and KPIs, use evidence to make prioritization decisions and communicate complex data topics in business language.
• Working knowledge of agile product delivery, backlog management, dependency planning and change adoption.
• Working knowledge of membership and loyalty business language and strategy, including acquisition, onboarding, engagement, tiers, renewal, retention, churn, offers, householding and lifetime value.

Responsibilities

• Defines and maintains the roadmap for membership data products and connects product investments to stated growth, engagement, renewal, retention and member-value objectives.
• Runs discovery with Membership, Marketing, CRM, Personalization, Digital Product, Member Care and Finance users to understand decisions, journeys and operational needs.
• Owns prioritization across member identity and profile, Member 360, acquisition, onboarding, engagement, lifecycle, renewal, retention, offer, audience, attribution and lifetime-value capabilities.
• Defines member and household concepts, lifecycle states, business rules, KPIs, identity requirements, quality thresholds and acceptance criteria in partnership with data governance and domain owners.
• Partners with data, engineering and analytics teams to deliver secure, reusable Databricks data products that can support reporting, activation, experimentation, personalization and AI use cases.
• Ensures privacy, consent, security and responsible-use requirements are designed into member data products from discovery through operation.
• Evaluates opportunities for propensity, churn, next-best-action, segmentation and recommendation capabilities, applying evidence and measurable outcomes before scaling.
• Plans launch, activation, stakeholder readiness, communications, training and adoption measurement across the teams and channels that consume membership data.
• Measures product performance through adoption, trust, time to activation and movement in the membership outcome each product is intended to support.

Skills

Product management

Data products

Databricks

Agile delivery

Stakeholder management

Data governance

Education

Bachelor's degree

Tools

Databricks

Job description

Photon is seeking a Data Product Manager to own the vision, roadmap and requirements for trusted data capabilities on the Databricks platform. This role connects membership strategy to reusable products that support acquisition, onboarding, engagement, renewal and lifetime value.

You will partner with data, engineering and analytics teams to deliver secure, reusable data products, define KPIs, ensure privacy and governance, and drive adoption and measurable outcomes across the member lifecycle.